Modern Credco® Encompass Partner Connect (EPC)

• Encompass® Integrated Credco® Application Basic Navigation

• How to Access Credco® Credit Services

• How to Manage Your Profile & Add Branch Accounts for Credit Orders

• How to Order Credit Reports

• How to Order Credit Supplements

• How to Order Instant Merge LQ Gap Reports

• How to Order Rapid Recheck (Rescore) on Credco.com

• How to View Credit Reports

• How to View Credit Supplement Reports

• How to Modify an Existing Merge Plus Supplement Order

• How to Add a Co-Borrower to an Individual Credit Report

• How to Remove a Borrower from a Joint Credit Report

• How to Swap a Borrower's Position on a Credit Report

• How to Add or Remove Bureaus from a Credit Report

• How to Retrieve an Existing Credit Report

• How to Reissue an Existing Credit Report

• How to Order CreditXpert with Your Instant Merge Report

• How to Generate an Individual Invoice on Credco.com

• Entering Military Addresses

• Unfreezing & Freezing a Credit Profile

• Fulfillment Options for Frozen Files

• Conference Call Process

• Acceptable Documentation for Credit Supplements & Rapid Recheck (Rescore) Orders

• How to Add Credco® as a Service Provider in Encompass®

• How to Set Up Credco® User Credentials in Encompass®

• How to Update the Credco® Document Mapping Folder in Encompass®

• How to Create, Configure & Manage Credit Order Templates in Encompass®

• How to Set Up Credco® Automated Service Ordering (ASO) in Encompass®

• How to Manage Users in the Encompass® Integrated Credco® Application

Visit the FAQ page for answers to common questions about the product.

To contact Credco Customer Care:

Phone: (800) 523-0233

Hours: Monday-Friday 5 AM – 6 PM PT

To contact Technical Support:

Phone: (800) 423-1150

Weekday Hours: Monday-Friday 5 AM - 7 PM PT

Weekend Hours: Saturday & Sunday 8 AM - 4:30 PM PT