Mercury Network® - Vendor

Choose from the digital library below to learn more about a core task.

• Fulfillment Business Workflow (UAD 3.6)

• Investigate Review Business Workflow (UAD 3.6)

Logging Into Your Account

• Logging In

• How to Create a Vendor Account

Order Management

• How to Find Orders

• How to Review Critical Rules and Revision Requests (UAD 3.6)

Order Management > Order Details

• How to Accept or Decline New Orders

• How to Deliver Completed Orders

• How to Acknowledge an Awarded Bid

• How to Edit and Reassign Orders

• How to Respond to Bid Request

• How to Add a Trainee to an Order

• How to Send Messages to Clients

• How to Attach Documents to an Order

• How to View Payment History for an Order

Order Management > Set Status

• How to Set Status

• How to Submit Property Order Details Request

• How to Set Inspection Status

• How to Request Order Modifications

• How to Delay and Resume Orders

• How to Cancel Orders

QuickLists

• How to Manage QuickList Entries

Users

• How to Create a Vendor Account

• How to Configure Your Vendor Profile

• How to Configure Your Vendor Profile for UAD 3.6 Assignments

• How to Configure the Details Tab

• How to Configure the Professional Tab

• How to Configure Product and Fees

• How to Configure My Panels

• How to Configure Appraisal Coverage Areas

• How to Configure Out of Office Settings

Account

• How to Manage Payment Methods

• How to View Payment History and Invoices

• Guide to Valuation Modernization on Mercury Network® [HighSpot Page]

• Status Definitions in Mercury Network®

• Mortgage Solutions Release Notes

Visit the FAQ page for answers to common questions about the product.

• End User License Agreement for using Mercury Network®

For support regarding Mercury Network®, please contact:

• Phone: 800-900-4954

• Email: mercuryinfo@cotality.com

• Availability: Weekdays: 7 a.m. – 7 p.m. CT