Overview
When a client awards you an appraisal order through the Mercury Network® bidding process, acknowledge the awarded bid by accepting or declining the assignment. During order acknowledgement, you can add notes, upload supporting documents, review and accept a vendor agreement, and confirm the applicable fee.
How to accept or decline an awarded bid
After you receive the bid-award email notification, open the order and select Accept/Decline Assignment. Mercury Network displays the Order Acknowledgement window.
Order acknowledgement window:
To acknowledge the order, follow these steps.
Select Yes, I accept this order or No, I must decline this order.
Optional: Enter a message explaining your response to the client.
Upload any requested or supporting documents you want to include with the order acknowledgement.
If the client requires a vendor agreement, select the Vendor Agreement link in the lower-left corner, review the agreement, and select the checkbox to accept it before continuing.
Review your response, and then select OK.
In the Fee Acknowledgement window, review the fee and select OK to finalize and send your acknowledgement.
Related Article: How to Respond to Bid Request on Mercury Network®
Outcome
After you submit the response, Mercury Network® notifies the client and records whether you accepted or declined the awarded order. Any message, supporting documents, vendor-agreement acceptance, and fee acknowledgement are included with your response. Accepted orders can proceed through the appraisal workflow, while declined orders return to the client for reassignment or other action.