Overview
You can order a Merge Plus Report (credit supplement) via Encompass Web to verify and resolve flagged credit report items such as mortgage balances, payments, duplicate accounts, bankruptcies, and other derogatory information.
Ordering Merge Plus reports
Verify that Instant Merge is selected for the Report Type.
Verify that Retrieve an Existing Credit Report is selected for the Request Type.
Click Merge Plus.
Select either the Tradelines, Public Records, or Inquiries tab.
Check the boxes for the items (tradeline, public record, or inquire) you want to verify.
Add Notes for the request (Full Account Numbers or Email Addresses).
For tradeline items, choose the applicable Update and/or Delete Reason Codes.
Note: To verify additional tradelines, repeat the process by selecting another creditor and the applicable reason codes.
Click Order.
A confirmation notification will appear if the submission was successful, click Ok to close.
If applicable, go to View And Check Status to upload borrower authorization or creditor documents.
Click Upload Documents.
Select documents from the eFolder or your local drive, click Upload for each document.
Click Done after the upload status is complete for each document.
A confirmation notification will appear if the upload was successful, click Ok to close.
Note: You will receive an email once the verifications are complete.
To access the report, return to the View and Check Status tab.
Click Check Status.
Click MergePlus.pdf to view the report.
Outcome
You can now order Merge Reports from within Encompass Web.