Mercury Network® UAD 3.6 Configuration Workbook

• You have admin access to Mercury Network.

• You know which users will manage fees, submit to UCDP, and approve Investigate review.

• A list of users who need the Manage UAD 3.6 Fees permission.

• A list of users who need Submit to Review and/or Submit to UCDP permissions.

• coming soon

1

Navigate to Users.

2

Select the User to update.

3

Scroll to the Permissions section.

4

Under Preferences Management, review UAD 3.6 Fees.

Required for anyone who will create or edit fee plans in Preferences → Fees.

5

Under Order Management, review Submit to Review.
Enable for users who should manually send completed UAD 3.6 appraisals to Investigate review.

Only works for orders that have a delivered appraisal.

6

Under Order Management, review Submit to UCDP.

Review for users who should manually trigger UCDP submission for UAD 3.6 orders. Only works for orders that have a delivered appraisal.

7

Save the user profile.

8

Repeat for all users who need these permissions.

✓ You’re done when:

All users have the correct permissions. Users responsible for fees, UCDP, and review can access the relevant modules.

• User Profiles (1.1) is complete.

• A list of custom characteristics your team uses today that aren’t covered by standard UAD 3.6 fields (e.g., 203k, HomeStyle, Reverse Mortgage, Construction-to-Perm, Mixed-Use, Investment).

• Coming Soon

1

Navigate to Preferences → VMP Client Order Setup → Configure Order Form.

Choose VMP Client Order Setup from the dropdown.

Select Configure Order Form from the navigation on the top right.

2

Locate the Property Information section.

3

Find the Prop Characteristics row.  

4

Click the Constraints icon on that row.

5

Add each custom characteristic your organization uses.

Examples: 203k, HomeStyle, Reverse Mortgage, Construction-to-Perm, Mixed-Use.

6

Save the configuration.  

✓ You’re done when:

All custom order characteristics (203k, HomeStyle, etc.) appear in the Property Characteristics field on the UAD 3.6 order form.

• Phase 1 (Foundation) is complete.

• You have reviewed Appendix B of this guide.

• You have decided how many value/complexity tiers you need (e.g., 3 tiers: $0–$200k / $200k–$500k / $500k+).

• You have reviewed the Legacy Form → UAD 3.6 mapping document provided by Cotality.

  This is located in Appendix A of this Configuration Guide.

• Your fee schedule by Cotality UAD 3.6 product and geography.

• Your add-on fee amounts (Rush, Construction Method, ADU count, Rent Schedule, Mortgage Type, etc.).

• The list of clients or client groups each fee plan applies to.

• A list of vendors whose fee plans differ from the standard fees.

• Have Appendix B of this guide readily available for review.

• Understanding the Fees Module in Mercury Network®

• How to Create & Manage Vendor Fee Plans in Mercury Network®

• Mercury Network® UAD 3.6 Fee Templates

• How to Create & Manage Fee Plan Value Tiers in Mercury Network®

• How to Create & Manage Vendor Fee Plans in Mercury Network®

• How to Create & Manage Vendor Exception Fee Plans in Mercury Network®

• How to Create & Manage Client Price Plans in Mercury Network®

• How to Create & Manage Client Exception Price Plans in Mercury Network®

• Mercury Network® UAD 3.6 Configuration - Appendix B

• Mercury Network® UAD 3.6 Configuration - Appendix C

1

Step A — Define Value Tiers first.

Navigate to Preferences → Fees

Navigate to Value Tier Management on the navigation bar.

Add a new tier and enter a value in the Maximum Value field.

• The system automatically creates a final tier that ranges from the previous limit to “infinity”

• You can define up to ten tiers for your account.

• Click Save Changes

2

Step B — Create Vendor Fee Plan(s).

Navigate to Preferences → Fees → Vendor Fee Plans  

Create New Plan → Bulk Upload

• Enter a name in the Fee Plan Name field

• Select Default Plan if this will be your default Fee Plan. You must always have one default plan.

• Choose your Base Fees methodology for the plan:

  • Use Vendor default fees – Uses the assigned provider’s standard rates as configured in their vendor profile.

  • Set fees as a percentage of the client price – Calculates fees based on a percentage of the client fee that is calculated for the order. To utilize this approach, you must establish a Client Price Plan.

  • Manually add fees – Allows the user to specify custom fees for different kinds of orders. User will need to enter base fees and add-on for all applicable products and geographies.  

• Click Next

• In the Upload Plan Details section, click on the Instructions to view the file requirements.

  • Download the appropriate template for either Clients or Client Groups.

    Note: NOTE: You may create as many additional fee plans as necessary. Each fee plan applies strictly to either Clients or Client Groups, not both. Each Client or Client Group can exist in only one fee plan outside the default plan.

• Populate the fee plan spreadsheet. On the Plan tab, include your pricing per product, geographic area, Value Tier, and add-on fees. On the List tab, list the specific Clients or Client Groups this plan applies to.

• Upload and Save your fee plan spreadsheet.

• Monitor your spreadsheet upload status and confirm the plan passed validation.

3

Step B (optional) — Vendor Exception Plans.

Preferences → Fees → Vendor Exception Fee Plans

Create New Plan → Bulk Upload

• Enter a name in the Fee Plan Name field

• Choose your Base Fees methodology for the plan:

  • Use Vendor default fees – Uses the assigned provider’s standard rates as configured in their vendor profile.

  • Set fees as a percentage of the client price – Calculates fees based on a percentage of the client fee that is calculated for the order. To utilize this approach, you must establish a Client Price Plan.

  • Manually add fees – Allows you to specify custom fees for different kinds of orders. You will need to enter base fees and add-on for all applicable products and geographies.

• Click Next

• In the Upload Plan Details section, click on the Instructions to view the file requirements

  • Download the Vendor Exceptions template.

• Populate the fee plan spreadsheet. On the Plan tab, include your pricing per product, geographic area, Value Tier, and add-on fees. On the List tab, list the specific Vendor(s) this plan applies to. These fees will override the default plan for the specified Vendors.

• Upload and Save your fee plan spreadsheet.

• Monitor your spreadsheet upload status and confirm the plan passed validation.

4

Step C — Create Client Price Plan(s).

Preferences → Fees → Client Price Plans

Create New Plan → Bulk Upload

• Enter a name in the Fee Plan Name field.

• Click Next.

• In the Upload Plan Details section, click on the Instructions to view the file requirements  

  • Download the Client Price Plan template.

• Populate the fee plan spreadsheet. On the Plan tab, include your pricing per product, geographic area, Value Tier, and add-on fees.  

• Monitor your spreadsheet upload status and confirm the plan passed validation.
  

  Note: If you need to specify different fees for specific Clients or Client Groups, be sure to cover step 5, “Step D (optional) – Create Client Exception Plan(s)”.

5

• Step D (optional) – Create Client Exception Plan(s)
  Preferences → Fees → Client Exception Price Plans

  

  Create New Plan → Bulk Upload

• Enter a name in the Fee Plan Name field.

• Click Next.

• In the Upload Plan Details section, click on the Instructions to view the file requirements.

  • Download the appropriate template for either Clients or Client Groups.

    Note: You may create as many additional fee plans as necessary. Each fee plan applies strictly to either Clients or Client Groups, not both. Each Client or Client Group can exist in only one fee plan outside the default plan.

• Populate the fee plan spreadsheet. On the Plan tab, include your pricing per product, geographic area, Value Tier, and add-on fees. On the List tab, list the specific Clients or Client Groups this plan applies to. These fees will override the default plan for the specified Client(s) or Client Group(s).

• Upload and Save your fee plan spreadsheet.

• Monitor your spreadsheet upload status and confirm the plan passed validation.

✓ You’re done when:

Value tiers are defined. At least one Vendor Fee Plan and one Client Price Plan are saved, covering your active products and geographies.

• Product Requirements (2.2) is started — you can apply the template as part of that step.

• Your engagement letter language for UAD 3.6 appraisals.

• Decisions on which UAD 3.6 merge fields to include (Property Type, Valuation Method, Construction Method, ADU Count, etc.).

• How to Manage Engagement Letter Templates in Mercury Network®

1

Navigate to Preferences → Product Requirements → Engagement Letter Templates.

2

Click Create New.

3

Enter a Template name (e.g., “UAD 3.6 Standard Engagement Letter”).

4

Set template Type to Products.

This is the UAD 3.6 classification. It unlocks UAD 3.6-specific merge fields in the Order Fields dropdown.
Selecting Legacy Forms here would not include UAD 3.6 fields.

5

Click OK to open the template editor.

6

Insert UAD 3.6 merge fields using the Order Fields dropdown.
New fields available: Property Type, Property Valuation Method, Construction Method, ADU Count, PUD Indicator, Valuation Assignment Type, Mortgage Type, Prop Attachment, Rent Schedule Indicator, and more.

7

Draft and style your engagement letter body.

Use the Design view for visual editing or HTML view for direct markup.

8

Click Save.

9

Apply the template to UAD 3.6 products.

Go back to Preferences → Product Requirements → Residential Appraisal, open each product, and in Order Options select this template from the
Statement of Engagement dropdown.

Select Residential Appraisal

In Order Options select this template from the Statement of Engagement dropdown.

✓ You’re done when:

At least one UAD 3.6 Products engagement letter template is saved and applied to your UAD 3.6 products in Product Requirements.

• Fee Administration (2.1) is complete.

• You know which UAD 3.6 products your organization will use.

• Any special instructions or required documents for each product type.

• Vendor designation requirements per product (if applicable).

• Decision on double-blind, auto-assignment, and unattended reassignment per product.

• How to Edit Preferences & Product Requirements on Mercury Network®

1

Navigate to Preferences → Product Requirements.

2

Click the Residential Appraisal tab (UAD 3.6 products).

This tab lists all 26 standard UAD 3.6 products. Legacy forms remain under the Residential Appraisal – Legacy Forms tab, unchanged.  

3

Double Click a product to open its settings.

Start with your highest-volume product (e.g., Traditional Appraisal – Single Family).

4

Comments / Special Instructions section:

These are sent with every order for this product. Use for scope-of-work notes, reporting requirements, or client-specific guidance.

5

Designations section: set vendor qualification rules.

Options: Do not use, Prefer vendors with this designation, or Require vendors to have this designation. Select applicable appraiser designations.

6

Order Options section: upload any required Attached Documents.

Also select the Statement of Engagement template. Note: UAD 3.6 engagement letter templates must be set up first (see Section 2.3). You can return to this step after completing 2.3.

7

Assignment Options: configure automation settings.

Enable Double-blind Communication, Automatic Vendor Selection, Unattended Order Assignment, or Unattended Order Reassignment as appropriate for this product.

8

Save and repeat for each UAD 3.6 product you use.

✓ You’re done when:

All UAD 3.6 products your organization will use are configured with designations, instructions, and assignment options.

• You have reviewed the UAD 3.6 readiness report in the Vendor section to identify which vendors have not yet updated their profiles.

• Your appraiser panel list.

• Cotality has sent communications to all appraisers asking them to update their profiles. Cotality is also notifying Vendors via a pop-up message when they log in to the vendor portal. See below for a screenshot of the message:

  
  

• Fee Panel Overview in Mercury Network®

• Fee Panel Options in Mercury Network®

• Vendor Profiles Overview in Mercury Network®

1

Navigate to Fee Panel.

2

Run the UAD 3.6 readiness report to see which vendors need updates.

This report is in the Fee Panel section of Mercury and lists appraisers not yet eligible for UAD 3.6 products.

3

Open a vendor’s profile and click the Eligibility tab.

4

Review and check Construction Method Type criteria.

5

Review and check the Mortgage Type criteria.

Conventional is pre-checked (read-only). Check additional types: FHA, VA, USDA Rural Development, Private, Other.

6

Review and check Property Usage Type criteria.

7

Review and check the Valuation Assignment Type criteria.

Check all types this vendor accepts: Construction, DeedInLieu, HomeEquity, LoanModification, PortfolioEvaluation, Preforeclosure, Purchase, Refinance, REO, ShortSale, Other.

8

Review and check Living Unit Excluded ADU Count criteria

9

Review and check Miscellaneous criteria

10

Save the vendor profile.

11

Click the Products tab → Residential Appraisal tab.

Check and manage each UAD 3.6 product this vendor covers.

12

Repeat for all panel vendors.

Prioritize vendors who handle your highest-volume order types.

✓ You’re done when:

All panel vendors have updated eligibility criteria and have UAD 3.6 products approved in their Products Tab.

• You know whether UAD 3.6 UCDP submission should be automatic or manual for your organization.

• List of any products you want to exclude from auto-submission.

• If you have multiple business units: one plan per BU.

• How to Manage UCDP Submission in Mercury Network®

1

Navigate to Preferences → Connection Settings.

2

Locate the UCDP Submission Settings section.

3

Enter a Plan name (e.g., “UAD 3.6 Standard Engagement Letter”).

4

Under Business Unit Submission Plans

Click on “Please add one” to create a new plan.

5

Enter Plan Name

Cotality recommends that the plan name is descriptive, especially if multiple plans are needed.  

6

Enter the Business Unit name.

7

Select which GSE(s) to submit to: Fannie Mae, Freddie Mac, or both.

8

Click the Product Settings icon and deselect any products that should not be submitted.

All products are eligible by default.

9

Check the Is Default box if this plan should apply to all client groups unless overridden.

10

Save the plan.

11

Repeat for additional Business Units if needed.

✓ You’re done when:

Global submission type (Manual or Automatic) is set. At least one UCDP Submission Plan exists with valid Business Unit.

• Investor Submission Configuration (3.2) is complete — UCDP plans must exist.

• You have decided which client groups need a non-default UCDP plan.

• You have decided which client groups should use the Pending Release QC pause.

• For each client group: which UCDP Submission Plan to assign.

• For each client group: whether to enable Use Pending Release.

• How to Configure Client Group Profiles in Mercury Network®

1

Navigate to Clients → Client Groups → Manage Client Groups

Select Client Groups and dropdown to Manage Client Groups

2

Open the first client group to configure, double click to open or click Edit group

3

Click the Automated tab.

4

Locate SureReceipts Delivery

Under “Customize Automated Delivery”, set whether SureReceipts automatically send to borrowers for UAD 3.6 appraisals and when (immediately vs. after order is marked Complete).

5

Locate the Use Pending Release checkbox.

Check this to enable a Pending Release status for UAD 3.6 orders in this group. When enabled, orders stop at Pending Release after UCDP submission / review rather than auto-completing. Pending Release is the UAD 3.6 equivalent of Quality Control (QC) Folders.

6

Under UCDP Settings, set the Submission Plan.
Select the UCDP Submission Plan for this client group. If this group uses the same plan as the global default, you can leave this as “None Selected”.

7

Save the Client Group.

8

Repeat for all client groups.

✓ You’re done when:

All client groups have SureReceipts, Pending Release option, and a UCDP Submission Plan set.

• You are an Investigate customer. If you are not, this section does not apply — skip to 4.2.

• You have reviewed the list of available review rules with your Cotality contact.

• A list of review rules your organization wants to treat as Severe (blocking at upload).

• Decision on which products should bypass Investigate review entirely.

• Decision on whether any client groups need different review plans.

• Critical Rules and Automated Revision Requests in Mercury Network® per UAD 3.6 Updates

1

Navigate to Preferences → Review Settings.

2

Click the Investigate tab. (Coming Soon).

3

Review the list of available review rules. (Coming soon).

4

Mark as Severe any rule that should block an order and require vendor correction at upload.

When a Severe rule fires, the order moves to Revision – Correction Needed and the vendor receives an automated revision request.

5

Click Add Review Plan if you need to exclude certain products from review.

In the Product Settings for the plan, deselect products you do not want routed to Investigate.

6

Assign different review plans to Client Groups if needed.

Open each relevant Client Group and select the appropriate Review Plan.

7

Save your Review Settings.

✓ You’re done when:

Fatal review rules are defined. Review plans are set up to include or exclude the right products. Client Groups with different review plans are configured.

• Your LOS or VMP Client integration is active.

• A decision on statuses that should sync to the Client and statuses that should sync to the Vendor automatically.

• Status Definitions in Mercury Network®

1

Navigate to Preferences, drop down to VMP Client Order Setup

Select Configure Status Mapping on the navigation bar

2

Review the five new UAD 3.6 statuses:

• 203015 – Product Order Detail Requested

• 203025 – Product Order Detail Accepted

• 203035 – Product Order Detail Declined

• 704100 – Review in Progress

• 704103 – Review Completed
  

3

Enable the sync toggle for each status you want mapped to VMP Client orders.

4

Save your configuration.

✓ You’re done when:

All desired new UAD 3.6 statuses are mapped.

• VMP Client Status Mapping (5.2) is complete.

• Decision on you want to catch the Product Order Detail Requested event in your Action Required folder.

• coming soon

1

Navigate to the Orders →  Order Management screen.

2

Click the gear icon next to the Action Required folder on the left navigation bar.

3

Locate the new event: Product Details requested by vendor.

Enable this event to surface orders where an appraiser has submitted a property modification request — these require a decision before the order can proceed.

4

Review and enable any other new events relevant to your workflow.

5

Set your day range (e.g., last 7 days).

6

Click Save.

✓ You’re done when:

The Action Required folder is updated to surface Product Details Requested events. Your team will see these orders immediately when they need a decision.