How to Submit Completed Appraisals to FHA on Mercury Network®

Overview

Mercury Network® allows authorized users to submit completed appraisals directly to the FHA Electronic Appraisal Delivery (EAD) portal from the order details screen. This integration helps streamline the submission process by allowing you to securely submit appraisal data without leaving Mercury Network®.

How to submit a completed appraisal to the FHA EAD portal

Before submitting an appraisal, ensure the following requirements are met:

Your FHA EAD portal connection has been configured.
You have permission to submit appraisals to FHA.
The appraisal order has been completed.

How to Grant Permissions to Users in Mercury Network®

In the Orders view, open a completed appraisal by double-clicking the order.
Select Set Status from the toolbar.
Select Submit to FHA.
In the submission window:
1. Select the appropriate Business Unit from the drop-down list.
2. Verify or enter the Loan #. If a loan number already exists in the order, it is automatically populated.
3. Verify or enter the FHA Case #. The FHA Case # must contain 10 digits in the format 123-4567890.
4. Enter any internal comments in the Internal Notes field. These notes remain within Mercury Network® and are not sent to the FHA EAD portal.
5. Optionally select the checkbox to update the status in VMP XSite and notify the client.
Select Send to submit the appraisal to the FHA EAD portal.

Why don't I see the Submit to FHA option?

The Submit to FHA option is only available to users with the required permissions and a configured FHA EAD connection. If you do not see this option, verify that your user account has been granted FHA submission privileges and that your EAD connection settings have been configured.

What information is required for an FHA submission?

When submitting an appraisal to the FHA EAD portal, you should confirm:

Business Unit
Loan Number
FHA Case Number
Internal Notes (optional)
VMP XSite status update preference (optional)

Accurate loan and FHA case information helps ensure successful submission processing.

How do I monitor the status of an FHA submission?

After selecting Send, you are returned to the Order Grid where submission-related events are displayed. These events provide visibility into the status of the FHA submission process.

Outcome

After the submission is sent, Mercury Network® records submission events in the Order Grid, allowing you to track the progress of the FHA EAD submission. You can verify submission details, monitor status updates, and maintain visibility into the delivery process.