Photographer Access

The Photographer Access feature allows agents to invite photographers to upload listing photos directly into Matrix for review and approval.

Inviting a Photographer (Agent Workflow)

Agents can launch the Photographer Access workflow from two locations: the Listing Manager Dashboard or directly within a listing's Photo Management page. The following guide demonstrates the process using the Photo Management section.

Click here to view the Listings Manager page image.

Establishing view of the Listings Manager page highlighting the Photographer Access button and listing edit options.

From the Listing Manager Dashboard, select a listing's Edit button.

Select Manage Photos from the side drawer.

Manage Photos option from the Edit listing side drawer.

From the Photos tab, select the Photographer Access button.

Click here to view the Photographer Access option image.

Photo management options highlighting the Photographer Access button.

Enter your photographer's email address.

Click here to view the Photographer Access option image.

Photo management options highlighting photographer's email address in text box.

Photographer's email address in text box field.

Configure optional AI tools.

Expedite your workflow by enabling any of the following AI options:

Photographer Access drawer highlighting the three AI feature options.

AI Feature	Description
Identify Type	Automatically analyzes uploaded photos to detect and assign appropriate room or property category labels (e.g., Kitchen, Living Room, Exterior).
Generate Description	Scans image content to automatically draft detailed, public-facing captions for each photo to enhance buyer interest.
Suggest Features	Uses visual details detected in photos as a data source to automatically populate corresponding feature fields within the listing editor.

Select the "Send Invitation" button.

Review the Image Upload Certification message and select "Continue".

Click here to view the Image Upload Certification image.

Image Upload Certification modal with the Continue button highlighted.

Continue button inside certification modal.

Confirms that whoever uploads photos owns the rights or has permission to use them, and reminds you to verify any AI-generated content.

Uploading Photos (Photographer Workflow)

This section outlines the step-by-step process your photographer will follow in their secure upload portal, provided here so you can easily assist them if questions arise.

Photographer opens the email invite sent by the listing agent and selects "Upload Photos".

Click here to view the invitation email image.

Invitation email received by the photographer.

Upload Photos option inside invitation email.

Photographer confirms their identity by entering their email address in the secure photo repository portal.

Click here to view the portal identity verification image.

Photographer portal identity verification screen.

Photographer returns to their email account to retrieve an access code.

Click here to view the access code email image.

Photographer returns to portal and enters the access code into the verification box.

Click here to view the access code entry screen image.

Access code entry screen on the photographer portal.

From the drop-down list of invited listings, the photographer selects the correct property.

Photographer adds images.

Photos can be dragged and dropped onto the page or added using the Browse button.

Click here to view the media upload screen image.

Media upload screen showing drag-and-drop zone and Browse button.

Photographer confirms image usage rights to initiate the upload.

Click here to view the certification prompt image.

Photographer certification confirmation prompt.

Photographer manages photos.

Photographer reviews and adjusts AI-generated details - such as photo category and description.

Click here to view the photo preview modal image.

Photo preview modal showing editable category and description fields.

By enlarging a thumbnail image, Photographers can also modify a specific photo’s AI-assigned category and description.

Photographer organizes the photo sequence.

Photos can be dragged into order or adjusted individually (e.g., move to top, forward, back, move to bottom, delete).

Click here to view the photo gallery layout image.

Photo gallery layout showing reordering handles and individual action menus.

Photographer manages multiple images.

Use group actions to delete or move selected photos simultaneously.

Click here to view the batch photo edit toolbar image.

Multi-select action toolbar for batch photo edits.

Photographer selects the "Submit Photos for Review" button.

This action sends the photos to the agent for review.

Reviewing & Approving Photos (Agent Workflow)

Agent identifies pending photo reviews.

Review pending photos from:

Matrix Dashboard alerts
header bell notifications,

Click here to view the Matrix Dashboard alert image.

Matrix Dashboard alert highlighting pending photo review.

Click here to view the email notification image.

Email highlighting pending photo review.

Navigate to Listings Manager

From the Listing Manager Dashboard, select a listing's "Edit" button.

Select "Manage Photos" from the side drawer.

Select the "For Review" option to display the uploaded photo gallery.

Click here to view the Manage Photos review option image.

Manage Photos screen displaying the For Review option with the pending photo count badge.

Button badge indicates the number of photos available for reveiw.

Photos appear in the same order set by the photographer.

Approve or reject photos individually, or use Accept All.

If rejecting a photo, select a reason, which will be visible to the photographer in their upload portal.

Button to accept all photos, their types/categories and descriptions.

ProTip: Need to adjust access after sending an invite? Return to the Photographer Access side drawer at any time to resend the invitation or revoke access entirely.