Overview
Order Mortgage Only upgrades to evaluate your borrower’s creditworthiness and assess potential risk. Quickly choose a credit product, enter your applicant information, and submit your request in just a few clicks.
Order Mortgage Only upgrades
From the Order Dashboard, locate the order that you want to upgrade.
Click +Order Upgrade
Locate the Mortgage Only product, then click New Order.
Confirm the details in the Application Information section.
Tip: Click the pencil icon if you need to update the associated with the order.
If applicable, enter the AU Code.
Enter the applicant’s phone number in the Phone field.
Select the phone type from the Type dropdown menu.
Tip: Select Add Another Phone to add an additional contact number. Use the Primary option to designate the applicant’s primary phone number, or select X to remove a number.
Enter any special instructions in the Notes field (for example, Do not contact applicant before 8:00 A.M. Pacific Time).
In the Status Notification Emails section, click Add Another Email to optionally add up to two additional recipients for order status notifications.
From the Line Items section, select the Tradelines, Inquiries, or Public Records tabs to locate the item(s) you want to review or update, then click View.
Select the action(s) to perform on your order using the Verify Balance/Terms, Verify History, or Delete Item dropdowns, then click Apply.
Note: Selected actions appear in the Requested Work banner.Enter any additional details about the request in the Notes field.
Click Apply Changes to return to the main Order Supplement screen.
Tip: Line items with requested work display Yes and Notes tags. The Notes tag appears only if notes were added to the request. Use the pencil icon to edit or the X to remove line item actions.
If applicable, in the Added Tradelines section, click Add Tradelines, then select an option from the dropdown to add non-traditional credit such as landlord history, utilities, other accounts, or additional loan or credit details to the applicant’s profile.
Complete the required details in the pop-up, then click Add Tradeline to return to the main Order Supplement screen.
Add supporting documentation in the Upload Files section by selecting Upload Form Encompass eFolder.
Note: A Borrower Authorization Form is required. Also upload any supporting documentation, such as tradeline payoff statements, to help complete your request.Click Submit . . .
Outcome
You can order and review Instant Merge credit reports to evaluate borrower creditworthiness and assess potential risk.