How to Retrieve an Existing Loan Quality Debt Monitoring Order

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Overview

Loan Quality Debt Monitoring (LQDM) is an advanced, alert-based solution that provides continuous monitoring of a borrower’s credit profile during the critical loan “quiet period” - the timeframe between the initial credit pull and the final closing.

Retrieving an existing LQDM order is fast and straightforward, requiring only a few clicks.


Retrieve an existing order

Follow these steps to retrieve an existing LQDM order in the AutomatIQ® Borrower Portal.

   

  1. Visit the AutomatIQ® Borrower Portal and sign in using your credentials. You will be directed to the My Loans page.  

  2. Locate your order using the Search bar or Filter options.  

  3. Select the Loan Number link. The Order Details tab displays.

  4. Click the Debt Monitoring tab.

  5. Click the Alerts tab.

  6. Review the associated alerts on the Alerts tab, where all alerts are displayed.

  7. To access a Letter of Explanation, select the checkbox next to the alert.

  8. Click Download Letter of Explanation to access the document.

    Note: The Letter of Explanation feature is only available for new tradelines or when new inquiry alerts are detected on the borrower’s credit profile.

  9. Click Download PDF to access the Loan Quality Debt Monitoring Report.

Follow these steps to retrieve an existing LQDM order in Encompass® Desktop.

   

  1. Sign in to Encompass® Desktop using your credentials.

  2. In your Pipeline, select the appropriate loan from the list.

  3. From the Services tab in the left-hand navigation bar, locate the Order Additional Services menu and click the Document icon.

  4. From the Services popup, select CoreLogic LQDM.

  5. Click View Document to retrieve only the Loan Quality Debt Monitoring Report (PDF).

    Tip: You can also access the Loan Quality Debt Monitoring Report (PDF) from your Encompass eFolder.

  6. Click Retrieve to review alerts, access the Letter of Explanation, and download the report from within the application.

  7. Click the Alerts tab.

  8. Review the associated alerts on the Alerts tab, where all alerts are displayed.

  9. To access a Letter of Explanation, select the checkbox next to the alert.

  10. Click Download Letter of Explanation to access the document.

    Note: The Letter of Explanation feature is only available for new tradelines or when new inquiry alerts are detected on the borrower’s credit profile.

  11. Click Download PDF to access the Loan Quality Debt Monitoring Report.

Follow these steps to retrieve an existing LQDM order in Encompass® Web.

   

  1. Sign in to Encompass® Web using your credentials.

  2. From your Pipeline, select the appropriate loan from the list.

  3. In the left navigation bar, select Services, then choose All Services from the menu.

  4. To retrieve only the Loan Quality Debt Monitoring Report (PDF), select the paper icon, then click on the report from the list.

    Tip: You can also access the Loan Quality Debt Monitoring Report (PDF) from your Encompass eFolder.

  5. To review alerts, access the Letter of Explanation and download the report from within the application, click the Open Application icon to the far right of the entry.

  6. Click the Alerts tab.

  7. Review the associated alerts on the Alerts tab, where all alerts are displayed.

  8. To access a Letter of Explanation, select the checkbox next to the alert.

  9. Click Download Letter of Explanation to access the document.

    Note: The Letter of Explanation feature is only available for new tradelines or when new inquiry alerts are detected on the borrower’s credit profile.

  10. Click Download PDF to access the Loan Quality Debt Monitoring Report.


Outcome

You can retrieve a debt monitoring order in your application quickly and with just a few clicks.