Overview
You can quickly check the status of your Loan Quality Debt Monitoring (LQDM) order to see whether monitoring is active, pending, completed, or requires attention. Reviewing the statuses helps you identify overall progress and determine your next steps.
Check the order status
Retrieve the order from your application.
Select the Borrower Detail tab.
Review the monitoring statuses for each of the bureaus.
Monitoring statuses
When reviewing the status history, you may see the following monitoring statuses:
Monitoring request received
Cotality has received your monitoring request with no identified errors.Monitoring request sent to the bureau
Your request has been sent to the bureau(s), and confirmation is pending.Monitoring
The bureau has accepted the request, and active monitoring is in progress.Request to unsubscribe received
Cotality has received your request to stop monitoring with no identified errors.Unsubscribe request sent to the bureau
Your unsubscribe request has been sent to the bureau(s). While confirmation is pending, monitoring remains active.Completed
Monitoring has been successfully stopped.Error
An issue occurred while submitting your request (either to start or stop monitoring). To resolve, correct the record and resubmit the request.
Outcome
You can check the status of your LQDM order to identify overall progress and determine your next steps.