FAQs About VMP Client

To create an account, go to the client login page, click Sign Up, enter your information, and click Next to complete the setup and log in.

You must enter basic account details, and any fields marked with a red asterisk (*) are required before you can proceed.

To log in, enter your username and password in the login fields and click Sign In.

If you forget your password, click Forgot Password, enter your email address, and click Send Account Info to retrieve your login details.

The Profile view displays your current profile information as it is visible to lenders or AMCs.

You can edit the fields in the Profile view and click Save on the toolbar to apply your changes.

You should update your profile whenever your contact details, qualifications, or preferences change to ensure accurate information is available to clients.

To access your personal settings, click Profile in the toolbar to open your profile view where you can manage your information and preferences.

The daily status report provides a summary of changes made to your orders each day.

You must use the form specific to the Appraisal URAR product type. The legacy order form is still accessible for ordering legacy documents, including the 1004 form.

On the Appraisal URAR order form, you will see some new fields and a standard set of options for Property Type, Loan Purpose, and Sub Loan Type. The product selection and the Require 1004MC checkbox are no longer present on this new form.

When you place a UAD 3.6 order, the Product is defined based on your Property Valuation Method Type and Property Type selections.

You must fill out the required fields in the following sections:

• Customer/Loan Information

• Borrower Information

• Payer Information

• Property Information

• Product information, where you must select a Sub Loan type and Classification option

Note: Fields marked with an asterisk are required for order placement.

After completing the steps you will have successfully created a new manual order using the Appraisal URAR (UAD 3.6) order form. You will distinguish between legacy forms and UAD 3.6 order forms, gaining a better understanding of new fields in an Appraisal URAR (UAD 3.6) order.

The main difference is that UAD 3.6 orders are no longer defined by form numbers and instead use updated property characteristics and data points, while legacy orders still rely on the older form structure; users must select Appraisal URAR for UAD 3.6 orders and Legacy Form if placing a traditional appraisal order using the existing legacy form.

Related article:

How to Place a UAD 3.6 Residential Order Form

To place a UAD 3.6 order, start by selecting New Order from the Order Management page, choose Appraisal URAR, and then proceed through the order form by selecting the appropriate client, order type, and required property information fields marked with red asterisks before completing assignment details, lender and broker information, contact and access data, additional comments, payment details, and any document uploads.

Related article:

How to Place a UAD 3.6 Residential Order Form

Required contact information fields appear with red asterisks and must be completed before submitting the order, and if the client or lender configured certain contact categories as mandatory, the contact method dropdowns for those fields will be grayed out and cannot be changed, meaning the user must enter the needed names, methods, and details exactly as specified.

Related article:

How to Place a UAD 3.6 Residential Order Form

The property information section requires entry of the address, city, state, ZIP code, property usage, property type, property attachment, project legal structure, construction method, the number of living units excluding ADUs, the ADU count, and any applicable selections for PUD, land owned in common, and characteristics, with required fields explicitly marked using red asterisks.

Related article:

How to Place a UAD 3.6 Residential Order Form

After completing all required sections, reviewing payment information, and uploading any necessary documents, clicking Finished and then OK will place the order, and the system will finalize it using the selected UAD 3.6 data points and automatically determine the product type based on your earlier selections.

Related article:

How to Place a UAD 3.6 Residential Order Form

To view order details, you can double-click the order from the list or select it and click View in the toolbar.

You can use the search tool on the left side to locate orders or use filter folders to view orders by their status.

You can locate orders using Search when you have specific details, or Filters when you want to browse orders by status.

You should use filters when you don’t have specific order details and want to locate orders based on their current status.

It's 60MB, which is the same for the GSE file size limit.

The Appraisal Order Details screen displays key order information such as property details, loan data, fees, due dates, and additional UAD 3.6 fields when applicable.

You can access it by selecting an order from the Orders list or double-clicking an order from the Order Management page.

Yes, you can edit certain fields such as closing date, payment method, FHA Case number, and property contact information directly from the screen.

Order history is displayed in the History pane on the right, and attached documents can be viewed, downloaded, or managed from the Documents section.

The toolbar provides key actions such as sending messages, attaching documents, accessing other order actions, and printing order information.

Click Attach Documents, select a document type, then upload an electronic file or use DirectFax to send paper documents.

You can access the Appraisal Order Details screen by selecting an order from the Order Management page or double-clicking an order from the list.

You can edit property contacts by selecting Edit Property Contacts and entering the required details, and add additional notification recipients by entering email addresses separated by semicolons.

The Other Actions menu allows you to update order statuses and make changes to an order from a single location.

The Order Details Workspace contains all key information about an order, including details that may vary depending on whether the order is a legacy form or UAD 3.6.

To print an order, click Print, choose your print options, and complete the process using your system’s print function.

You can view the property location by hovering over the property placement icon, which shows the address and provides access to Google Maps and Street View.

From the Order Details screen, you can access the Documents section to open, download, or remove attached files and view document details.

The QuickList icon appears in the upper right corner of supported fields when you hover your cursor over them, allowing quick access to saved entries.

You can store a wide range of content including names, addresses, short phrases, or even multiple paragraphs of text for reuse.

Each QuickList entry includes a Description (Short Name), which helps you quickly recognize and select the correct item.

Yes, QuickLists help reduce repetitive typing by allowing you to quickly insert commonly used text into fields.

No, QuickList entries are specific to the field where they were created, so they only appear in that same field.