Overview
The Income Analysis ordering process ensures quick and accurate income calculations and Rep and Warrant (R&W) results. The following article describes how to create and submit an Income Analysis order from the AutomatIQ® Borrower Portal.
Access the Order Interface
Visit the AutomatIQ Borrower Portal and sign in using your credentials.
After sign-in, you will be directed to the My Loans page.
Click Start a New Loan in the upper right corner of the page header. The Let’s Get Started page will open.
Select Order Details
From the Let's Get Started page, enter the loan number associated with the loan application in your loan origination system (LOS).
Enter all relevant details in the Loan Information section.
Choose a specific Investor Guideline from the drop-down to apply to your order. If None is selected, the tool will default to Fannie Mae® investor guidelines for the analysis.
Select your Loan Purpose.
If you are expecting an R&W determination from Fannie Mae, enter the DU CaseFile ID.
Note: If you don’t have the DU CaseFile ID because the loan has not yet been submitted to Desktop Underwriter®, you may add the ID later in the process and get final R&W determination results.
Click Income Analysis to select the product, and then complete the Applicant Information fields. Required fields are marked with a red asterisk.
Click Add Applicant to add co-borrowers.
Finally, click Next at the top right of the page, and the Income Analysis: Document Upload and Matching page will open.
Upload Income Documents
From the Income Analysis: Document Upload and Matching page, upload your documents by either clicking Upload and selecting files or by dragging files into the upload zone. See Acceptable Documentation Types for Income Analysis Orders to view a list of document types supported by Income Analysis OCR technology.
Uploaded documents will appear at the bottom of the page. Scroll down to review files.
For loans with more than two borrowers, go to the Match Borrower Pairs section and assign borrowers to pairs to be matched with the relevant documents.
To match borrower pairs with applicable documents, go to the Match Borrower Pairs to Documents section, and for each document, select the checkbox associated with the pair to whom the document applies.
Use the Report Notification field to add up to two recipient email addresses to receive order updates.
Click Next to review your order details. Use the Go Back button to make edits and updates to your order.
Tip: Uploaded income documents must meet the following requirements:
Document format must be PDF, JPG, TIFF, or HTML.
Files can be no larger than 75MB.
Files must be clean of viruses.
Review and Submit Your Order
From the Order Review page, review your order and then click Submit to complete the process.
You will receive two email notifications, the first confirming that your order was successfully received, and the second confirming that the finished analysis is available.
Note: Income Analysis orders are typically available within 30 minutes for wage information and within two hours for tax returns. Processing times may take longer depending on the complexity of the submission.