Submitting an Income Analysis Order via Encompass® Web

Prev Next

Overview

The Income Analysis ordering process ensures quick and accurate income calculations and Rep and Warrant (R&W) results. The following article details how to create and submit an Income Analysis order via Encompass® Web.


Access Income Analysis in Encompass Web

  1. Sign in to Encompass Web.

  2. From the homepage, click the Pipeline tab and select the loan from the list of records.

  3. Select Services from the left-hand navigation bar, then click All Services from the drop-down menu.

  4. From the All Services page click Order Service located in the upper right-hand corner.  

  5. From the Order Service popup menu select Additional Services from the Categories menu.

  6. Select CoreLogic Income Analysis from the Providers menu.

  7. Click Next. The Income Analysis Order window displays.


Initiate the Income Analysis Order

  1. In the Loan Information section, loan details will be pre-populated with loan data from Encompass®. Review this information for accuracy.

  2. From the Order Details section, click the Investor Guideline drop-down menu and select the guidelines that Income Analysis will use to analyze income data. If None is selected, the tool will default to Fannie Mae® investor guidelines for the analysis.

  3. If you are expecting an R&W determination from Fannie Mae, then make sure to enter the DU CaseFile ID.

    Note: If you don’t have the DU CaseFile ID because the loan has not yet been submitted to Desktop Underwriter®, you may add the ID later in the process and get final R&W determination results.  

  4. Click Upload Supporting Documents and you will be routed to your eFolder to select documents for upload. See Acceptable Documentation Types for Income Analysis Orders to view a list of document types supported by Income Analysis OCR technology.

    • Drag files individually to the upload box at the top right of the eFolder, or select the checkboxes associated with the applicable files and click Upload.

    • Confirm the Upload Status for each document shows Complete, and then click Done.

      Warning: Uploaded income documents must meet the following requirements:

      • Document format must be PDF, JPG, TIFF, or HTML.

      • Files can be no larger than 75MB.

      • Files must be clean of viruses.

      • Files must not be password protected.


Review and Submit your Order

  1. You can use the Notification Emails field to add up to two recipient email addresses to receive order updates.

  2. Click Submit to complete the process.

  3. You will receive two email notifications, the first confirming that your order was successfully received, and the second confirming that the analysis is complete and available.

Note: Income Analysis orders are typically available within 30 minutes for wage information and within two hours for tax returns. Processing times may take longer depending on the complexity of the submission.