SmartFees™

• [Self-Paced Digital Course] - Getting Started With SmartFees™
  Discover the core capabilities of how to automatically calculate accurate loan fees in SmartFees™, with bite‑sized lessons, hands‑on activities, and real‑world scenarios.
  

  Duration: 30 mins | Audience: All

• SmartFees™ Features Overview

• How to Launch SmartFees™

• How to Submit a SmartFees™ Order

• How to Set Up User Preferred Providers in SmartFees™

• How to Submit a SmartFees™ Network Provider Referral

• SmartFees™ Glossary of Terms

• SmartFees™ Service Provider Fees & Definitions

• How to Set Up SmartFees™ Credentials in Encompass® Partner Connect (EPC)

• How to Update the SmartFees™ Document Mapping Folder in Encompass® Partner Connect (EPC)

• Common SmartFees™ Setup Errors in Encompass® Partner Connect (EPC)

• How to Set Up SmartFees™ Automated Service Ordering (ASO) in Encompass® Partner Connect (EPC)

• How to Manage SmartFees™ Users

• How to Mange the SmartFees™ Provider Exclusion List

Visit the FAQ page for answers to common questions about the product.

To contact support for SmartFees™

Contact Center

General support, configuration changes, and questions.

Phone: (866) 256-7464

Email: support@closing.com

Availability: Weekdays (Monday-Friday): 7 AM to 7 PM CST

Tip: When reaching out to the SmartFees Support Team with questions or issues about a specific file, always include the SmartFees ID Number in your request.

Billing

Billing contact changes, copies of invoices, and payments.

Phone: (844) 344-1787

Email: AR@cotality.com

Availability: Weekdays (Monday-Friday): 8 AM to 6 PM CST