Overview
Mercury Network® allows you to manually update inspection milestones when a vendor does not send inspection status updates. Use the Set Status option to record a scheduled inspection date or mark an inspection as completed, ensuring the order status accurately reflects inspection progress and keeps stakeholders informed.
How to set an inspection date or mark an inspection as completed
Select All Open Orders from the list of order statuses.
Locate the order and double-click it to open Order Details.
Select Set Status from the toolbar.
Choose either:
Inspection Scheduled to record a scheduled inspection date, or
Inspection Completed to indicate the inspection has been completed.
Enter the inspection date in the status update window.
Add any messages that should accompany the status update.
Select OK to save the change.
Outcome
After updating the status, the order reflects the inspection milestone you selected. This helps ensure inspection progress is documented and communicated, even when the vendor does not provide the status update directly.