Overview
You can retrieve your Credit Reports from the Credco Integration or eFolder to review, download, and print them directly within your Encompass Desktop workflow.
Retrieving Credit Reports
Retrieving Reports via Order Status Tab
Go to the Credco Integration screen and select the Order Status tab.
Click the Document icon to open and view the applicable report. The report will open in a separate window as a PDF for review, download, and print.
Retrieving Merge Plus Credit Reports
Go to the Credco Integration screen and select the Order Information tab.
Click Merge Plus.
Select the View and Check Status tab.
Scroll to the Attachments section and click Check Status.
When the document record appears, click MergePlus.pdf. The report will open in a separate window as a PDF for review, download, and print.
Warning: If a borrower has a credit freeze in place with any credit bureau, they need to reach out to the bureau(s) to remove the freeze before their credit report can be retrieved. Once the freeze is removed, it is necessary to reorder the report. There may be extra fees incurred when reordering after the credit freeze has been lifted.
Retrieving reports via Encompass efolder
From the Encompass Desktop interface, select the Services tab menu at the bottom left.
Click the Document icon to the right of the Order Credit Report panel.
In the Services dialog, select the applicable report
Click View Documents. A PDF of the report will appear in a pane on the right side to review, download and print.
Outcome
You can now retrieve your Credit Reports to review, download and print all within your workflow.