Ordering Merge Plus Supplements (Encompass® Desktop)

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Overview

Merge Plus enables you to order supplemental upgrades to an Instant Merge report that will verify report data in the tradelines, public records, or credit inquiries categories. Merge Plus is only available as an add-on to an Instant Merge report. This article will walk you through the steps to place an order.

Order Merge Plus Supplements

  1. From the Credco Integration screen, verify that Instant Merge Report is selected for the Report Type drop-down menu.

  2. Verify that Retrieve an Existing Credit Report is selected in the Request Type drop-down menu.

  3. Click Merge Plus, just beneath the Reference Number field.

  4. Select the Tradelines, Public Records, or Inquiries tab, depending on the categories of information that you want verified.

  5. Select the checkboxes on the left-hand side of the page for the data you want to verify within a category.

  6. Add notes to associate with the request. If available, be sure to include the following information as notes:

    • Full Account Numbers

    • Borrower’s Phone Number

    • Other Critical Information

  7. In the Reason Codes section, select the checkboxes for applicable Update and/or Delete reason codes.

  8. Click Order.


Upload Supporting Documents

  1. When applicable, you can upload supporting documents from the Credco Merge Plus page.

  2. Go to the View and Check Status tab, and click Upload Documents on the right side of the page.

  3. Select documents from the eFolder or your local drive, and click Upload for each document.

  4. Click Done when the Upload status shows complete for each document.


Note: Once the verifications are complete, you'll get an email notification.