--- title: "How to Assign Vendors on Mercury Network®" slug: "vendor-assignment-overview-mercury" tags: ["Mercury Network - Secure", "Mercury Network"] updated: 2026-10-13T17:17:11Z published: 2026-10-13T17:17:11Z canonical: "docs.cotality.com/vendor-assignment-overview-mercury" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.cotality.com/llms.txt > Use this file to discover all available pages before exploring further. # How to Assign Vendors on Mercury Network® ## Overview Use Mercury Network® vendor-assignment tools to match appraisal orders with qualified vendors based on approved service types, geographic coverage, eligibility, and selection criteria. Direct AMC assignment, the Intelligent Selection System (ISS), and manual assignment options help reduce manual effort, support compliance, and improve vendor selection. --- Use Mercury Network® vendor-assignment tools to match appraisal orders with qualified vendors based on approved service types, geographic coverage, eligibility, and selection criteria. Direct AMC assignment, the Intelligent Selection System (ISS), and manual assignment options help reduce manual effort, support compliance, and improve vendor selection. refer to the **Related article** [Vendor Profiles Overview in Mercury Network®](/ext/docs/vendor-overview-1#overview). ## How vendor assignment works There are three primary methods for assigning a vendor to an order: ### How to assign an AMC through an LOS integration When placing an order through a loan origination system (LOS) integration, a customer can specify a preferred appraisal management company (AMC) for immediate assignment. > [!NOTE] > **Note**: This method supports direct AMC assignment only. It cannot be used to assign an individual appraiser. ### How automatic vendor assignment works with ISS The **Automatic Vendor Assignment** selection process applies to orders in the following statuses: - Requires Assignment - Requires Reassignment - Reassignment Requested by Vendor 1. **Evaluate Vendor Profile Criteria:** 1. The Intelligent Selection System (ISS) reviews the **Assignment**, **Products**, **Coverage**, and **Eligibility** tabs in each Vendor Profile. ![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image(951).png?sv=2026-02-06&spr=https&st=2026-11-06T03%3A26%3A41Z&se=2026-11-06T04%3A26%3A41Z&sr=c&sp=r&sig=IPIvUJtHVFhQui5mw%2BCPGfQ1FHPMbIif7sCUtr9Xjx4%3D) 1. **Verify** **the** **VMP Client** **order configuration.** For VMP Client orders, select **Unattended Orders Assignment Configuration**. 2. **Verify** **the** **Secure** **order configuration.** For Secure orders, select **Automatic Vendor Selection**. 3. **Review Vendor Selection Settings.** These settings are located under **Preferences** > **Vendor Selection Settings**. ![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image(950).png?sv=2026-02-06&spr=https&st=2026-11-06T03%3A26%3A41Z&se=2026-11-06T04%3A26%3A41Z&sr=c&sp=r&sig=IPIvUJtHVFhQui5mw%2BCPGfQ1FHPMbIif7sCUtr9Xjx4%3D) For detailed information on managing these settings, refer to the following articles: - [How to Configure Default Vendors in Vendor Selection Settings](/ext/docs/default-vendors-vendor-selection-settings#overview) - [How to Configure Residential Appraisals in Vendor Selection Settings](/ext/docs/vendor-selection-settings-preferences#overview) - [How to Configure AMC/Firms in Vendor Selection Settings](/ext/docs/amc-firms-vendor-selection-settings-secure#overview) - [How to Configure Commercial Appraisers in Vendor Selection Settings](/ext/docs/commercial-appraisers-vendor-selection-settings-secure#overview) - [How to Configure Agent/Brokers in Vendor Selection Settings](/ext/docs/agent-brokers-vendor-selection-settings-secure#overview) - [How to Configure Inspectors in Vendor Selection Settings](/ext/docs/inspectors-vendor-selection-settings#overview) ### How to assign or reassign a vendor manually When an order has a status of **Requires Assignment**, **Requires Reassignment**, or **Reassignment Requested by Vendor**, you can select a vendor manually from one of these tabs: - **Fee Panel:** Select a vendor from your company’s established Fee Panel. - **ISS Rank:** Review the Intelligent Selection System results and select a vendor from the ranked list. - **Search****:** Find a specific vendor when automatic assignment is unsuccessful or your standard operating procedures require manual selection. > [!NOTE] > **Note**: The maximum number of automated assignment attempts is defined within the ISS Settings. 1. Select the **order** to be reassigned from the **Order Management** section. ![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image(940).png?sv=2026-02-06&spr=https&st=2026-11-06T03%3A26%3A41Z&se=2026-11-06T04%3A26%3A41Z&sr=c&sp=r&sig=IPIvUJtHVFhQui5mw%2BCPGfQ1FHPMbIif7sCUtr9Xjx4%3D) 1. Select **Reassign** within the order to assign an appraiser. ![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image(941).png?sv=2026-02-06&spr=https&st=2026-11-06T03%3A26%3A41Z&se=2026-11-06T04%3A26%3A41Z&sr=c&sp=r&sig=IPIvUJtHVFhQui5mw%2BCPGfQ1FHPMbIif7sCUtr9Xjx4%3D) 1. Select **Modify selection settings - appraiser** and click **Okay**. ![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image(945).png?sv=2026-02-06&spr=https&st=2026-11-06T03%3A26%3A41Z&se=2026-11-06T04%3A26%3A41Z&sr=c&sp=r&sig=IPIvUJtHVFhQui5mw%2BCPGfQ1FHPMbIif7sCUtr9Xjx4%3D) 1. Assign or Reassign the appraiser from either the **Fee Panel**, **ISS ranked** or **Search** for a specific vendor and click **Next**. ![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image(946).png?sv=2026-02-06&spr=https&st=2026-11-06T03%3A26%3A41Z&se=2026-11-06T04%3A26%3A41Z&sr=c&sp=r&sig=IPIvUJtHVFhQui5mw%2BCPGfQ1FHPMbIif7sCUtr9Xjx4%3D) 1. Click **Finish**. ![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image(949).png?sv=2026-02-06&spr=https&st=2026-11-06T03%3A26%3A41Z&se=2026-11-06T04%3A26%3A41Z&sr=c&sp=r&sig=IPIvUJtHVFhQui5mw%2BCPGfQ1FHPMbIif7sCUtr9Xjx4%3D) --- ## Outcome After you configure vendor assignment, Mercury Network® can route orders through direct AMC assignment, automatic ISS selection, or manual review. Vendors are evaluated using profile qualifications, approved products, eligibility, geographic coverage, Fee Panel membership, and ISS ranking. This creates a more efficient, data-driven assignment workflow while allowing manual oversight when exceptions or specialized selection criteria apply.