---
title: "How to Access OptiVal and RealCondition Reports on Mercury Network®"
slug: "optival-and-realcondition-report-status-2"
tags: ["Mercury Network - Secure", "Mercury Network"]
updated: 2026-05-11T16:29:43Z
published: 2026-05-11T16:29:43Z
canonical: "docs.cotality.com/optival-and-realcondition-report-status-2"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Access OptiVal and RealCondition Reports on Mercury Network®

## Overview

Completed orders in Mercury Network® store all delivered reports and related documents in one place. From the Completed folder, you can access appraisal reports, data files, review results, and any documents attached to the order, along with tools to manage document access.

---

To retrieve a completed order:

1. Click Completed in the list of folders on the left.

![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image-S6FBFHEM.png?sv=2026-02-06&spr=https&st=2026-11-06T03%3A29%3A47Z&se=2026-11-06T04%3A29%3A47Z&sr=c&sp=r&sig=AfNw38d4Nk6VNwzyv9IaWcE%2BJq0mxL20SbGpVziFOs0%3D)
2. Find the order in the list of orders and double-click it.
3. Attached documents are displayed in the Documents, Maps, & Stats panel on the right:

![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image-MCD24WZ7.png?sv=2026-02-06&spr=https&st=2026-11-06T03%3A29%3A47Z&se=2026-11-06T04%3A29%3A47Z&sr=c&sp=r&sig=AfNw38d4Nk6VNwzyv9IaWcE%2BJq0mxL20SbGpVziFOs0%3D)
  1. **Completed Report** — This section of documents contains items related to the report that was delivered by the appraiser. Each individual report that was delivered by the appraiser will appear here. The most recently delivered report will be displayed as Completed Report (Current) in the list. Documents you may find here include:
    1. **Report PDF**: This is the PDF of the completed report as delivered by the vendor.
    2. **MISMO XML**: This is the MISMO XML file that contains the report data. This is the file that's required by the GSEs for submission to the UCDP.
    3. **UARR Results**: This is the report that displays the results when the Uniform Appraisal Review Rules (UARR) were run on the appraiser's desktop.
  2. **Order Documents** — This section contains documents that were attached to the order, either by you or the appraiser.
4. Select a document for additional options:
  1. Click **any document** in the list, to view information about the document in the Details and Tools section below.
  2. To open a document, select it from the list and click **the open icon** in the Details and Tools section below. It will open using your PC's default application. So, for instance, if you select a MISMO XML file and click **Open**, the file might open in Internet Explorer, and a PDF might open with Adobe Reader.
  3. To remove the document, select it from the list and click the **delete icon** in the Details and Tools section.
  4. To mark a document as private so that it is only available internally to staff members with rights to the order, select it from the list and click the **mark private** icon in the Details and Tools section. If the document was available to others previously, it is removed from any corresponding orders and a **document deleted** status is added to the order's audit trail.

---

## Outcome

After completing these steps, you will be able to locate completed orders, view and download delivered appraisal files, and manage attached documents. You will also know how to open, remove, or mark documents as private, ensuring completed reports are handled and shared appropriately.