How to Configure User Notification Settings on Mercury Network®

Overview

Mercury Network® allows you to customize how users are notified about activity on their appraisal orders. By adjusting notification settings, you can control which updates users receive for orders they place, manage, or track through daily reports. This helps ensure users stay informed without receiving unnecessary messages.

Mercury allows you to specify how each user prefers to receive notifications about changes to their appraisal orders. To change a user's notification settings:

Click Users.
In the screen that appears, scroll to the Notification Settings section.
1. Here you can control, in detail, what notifications the user will receive:
  1. In Order Notifications (My Orders) you can specify which notifications the user will receive for orders placed by that user.
  2. In Order Notifications (Managed Orders) you can specify which notifications the user will receive for orders managed by that user.
  3. In Daily Status Report you can specify how the user would like to receive the Daily Status Report for all their open orders. If you're setting options for the administrator, you'll have the option to Include Sub-Accounts which will include information about the user's sub-accounts in the Daily Status Report.
After you've selected the user's notification options, click Save in the upper left to commit your changes.

Outcome

After completing these steps, you will be able to tailor a user’s notification preferences for order updates and daily status reports. This ensures each user receives the right information at the right time, improving visibility into order activity while reducing notification overload.