---
title: "How to Accept or Decline Orders on Title Order Management"
slug: "manage-order-assignment"
updated: 2026-07-19T01:38:47Z
published: 2026-07-19T01:38:47Z
canonical: "docs.cotality.com/manage-order-assignment"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Accept or Decline Orders on Title Order Management

## Overview

This guide walks you through accepting or declining orders in the Title Order Management portal. By completing these steps, you can assign tracking details, document decisions, and manage orders more efficiently within a centralized workflow

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## How to Accept an Order

[Embedded content](https://app.storylane.io/demo/sdp1kyuuvnav?embed=inline)

1. Navigate to the order action toolbar and click the **Accept** button to accept the order.
2. In the **Order Accept** pop-up window, enter your **File ID** into the required **File Id** field.
3. Click the **Accept** button inside the window to confirm the action.
4. If you need to modify the **File ID**, go to the **Title Information** summary section and click the **Title ID** edit icon.
5. Enter the **File ID** and click the green **Checkmark** to save your changes.

---

## How to Decline an Order

[Embedded content](https://app.storylane.io/demo/w7i1lcjejqqu?embed=inline)

1. Navigate to the order action toolbar and click the **Decline** button to decline the order.
2. In the **User Confirmation** window, enter the decline reason in the **Comments** field.

> [!NOTE]
> **Warning:** Once the Order is Declined the action cannot be undone.
3. Click **Continue** to decline the order.
4. In the **Order Declined** confirmation window, click **Close**.

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## Outcome

After completing these steps, you will be able to either accept or decline an order. In the Order Management portal you can provide your tracking number or document why an order is declined. This allows you to manage order intake more efficiently and maintain clear, consistent records.