How to View Property Placement, Details and History on Order Details Workspace in Mercury Network®

Overview

The Order Details Workspace in Mercury Network® contains all the key pieces of information about an order. Depending on the type of order (legacy form or UAD 3.6), you will see different fields and order details.

View Property Placement

From the Appraisal Order Details screen, you can view the placement of the subject property via Google Maps.

View Property on Google Map

Hover over the property placement icon to see the property address, this window also give you the option to enter Street View mode.

View Attached Documents and Document History

From the Appraisal Order Details, you can view any documents attached to the order along with the document details. You can open, download, or remove a document from here. If no documents have been attached to this order, a message is displayed stating that No documents are attached to this order, yet.

Document Details & History

The Document Repository has been enhanced to improve usability. Files can now be downloaded directly, without opening them first.

Click any document in the list, to view the Document section, this will show the Document Type and Date Uploaded.
To open a document, select it from the list and click it to open. It will open using your PC's default application.
To Open, Download or Remove the document, select it from the list and select the action from the Details and Tools section.

Tip: For appraisal files, you can view or download the PDF for a quick review, access the XML file for data-specific needs, or download the complete ZIP file to obtain all related documents at once.

View Order History

The Order History pane on the right side of the screen tracks all of the order’s changes and status updates.

Order History

Click View changes next to any event to view the original information along with the new information that has changed.

Outcome

After completing this guide, you’ll feel confident navigating and reviewing the updated Order Workspace. You’ll be able to quickly locate key order details, make updates, and view, print or download related documents.