---
title: "How to Set Up Loan Quality Debt Monitoring Credentials in Encompass® Partner Connect (EPC)"
slug: "how-to-set-up-lq-debt-monitoring-credentials-in-encompass-partner-connect-epc"
tags: ["Administration", "Debt Monitoring ", "encompass", "Loan Quality Debt Monitoring", "LQDM"]
updated: 2026-04-13T14:57:34Z
published: 2026-04-13T14:57:34Z
canonical: "docs.cotality.com/how-to-set-up-lq-debt-monitoring-credentials-in-encompass-partner-connect-epc"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Set Up Loan Quality Debt Monitoring Credentials in Encompass® Partner Connect (EPC)

## Overview

Before your users can access Loan Quality Debt Monitoring (LQDM) as a service in Encompass®, you must first set up the required credentials in the Encompass® Web portal.

Once these credentials are configured, your users can immediately initiate debt‑monitoring directly within their existing workflow—without switching systems or disrupting loan processing.

Before you begin, make sure you have your service account credentials available. You’ll need the following to complete the setup:

- CoreLogic AutomatIQ Service Account
- CDG Lender ID (assigned by CoreLogic Digital Gateway, e.g., GG001234)
- CoreLogic AutomatIQ Secret (password)

---

## Credential setup

[Embedded content](https://cotality.storylane.io/demo/otlltkkjedfg?embed=inline)

1. Sign in to **Encompass Web** (or Desktop) using your admin credentials.

> [!NOTE]
> **Tip**: If you’re logged in through Encompass Desktop, open the **Encompass** menu in the upper left corner and select **Settings**. When the Settings Overview page appears, click **Web Version Settings** to continue.
2. Select the **Applications** menu.
3. Select **Admin**.
4. From the **Admin** page, expand the **Services** panel, then click **Services Management**.
5. Type **CoreLogic LQDM** in the **Search** field and press **Enter**.
6. Once you locate the CoreLogic LQDM tile, click the **ellipsis icon (⋯)**, then select **Credentials** from the menu.
7. Under the **Company Credentials** section, click the **Add** button.
8. In the **Name** field, enter a descriptive name for the company credentials (e.g., ABC Lender LQDM Company Credentials).
9. Optionally, enter a description for the credentials in the **Description** field.
10. Enter your company name in the **Organization Name** field.
11. Enter your Gateway Lender ID in the **CDG Lender ID** field.

> [!NOTE]
> **Tip**: Your **Gateway Lender ID** is included in the credential email you receive from Cotality. It will begin with **“GG00”**, so be sure to reference that when setting up your credentials. If copying and pasting, make sure no extra spaces are included.
12. In the **User Credentials** section enter the **Service Account ID** and **Service Account Secret**.

> [!NOTE]
> **Tip**: Your Service Account ID and Service Account Secret are provided in the credential emails from Cotality. If copying and pasting, make sure no extra spaces are included.
13. In the **Users** section, add the users who will access the service. You can locate users by browsing the **Organizations** or **Users** categories.

> [!NOTE]
> **Tip**: Use the **Search** icon to find a specific user, or select the **Down Arrow** icon to expand the **Category** folders.
14. Once located, click the **move icon (—>)** to transfer users from the left-side **Category** panel to the right-side **Selected Entities** panel.
15. Once all users have been moved to the **Selected Entities** panel, **click the checkbox** to select all users.
16. Click **Save**. Once the credentials setup is complete, the added users can access the CoreLogic LQDM service from their services list under Additional Services.

---

## Outcome

You can now configure the required credentials in the Encompass, allowing users to start debt monitoring directly in their existing workflow.