Overview
Before your users can access Income Analysis as a service in Encompass®, you must first set up the required credentials in the Encompass Web Portal. Once these credentials are configured, your users can immediately order the product within their existing workflow—without switching systems or disrupting loan processing.
Income Analysis offers two user roles: Loan Officer and Underwriter. The Loan Officer role typically provides limited access, while the Underwriter role includes permissions to finalize income figures. As an Administrator, you’ll assign users to one of two credential sets. One credential set is labeled “Enhanced.” Assign the Enhanced credentials to users who require the Underwriter role.
Before you begin, locate your AutomatIQ® Borrower Income Analysis credentials, which were provided in your product onboarding email(s). You'll need the following to complete the setup:
Gateway Client ID and Service Account Number
Password (Secret)
Credential setup and service activation
Set up user credentials
Sign in to the Encompass® Web Portal using your administrator credentials.
From the Admin page, expand the Services panel, then click Services Management.
From the Category dropdown menu, select Additional Services. Then, enter Income Analysis in the Search field to narrow the results.
Locate the CoreLogic Income Analysis tile.
Click the vertical ellipses (⋮).
Select Credentials.
Under the Company Credentials section, click the Add button.
In the Name field, enter a descriptive name that identifies the credentials, such as Income Analysis Underwriters or Income Analysis Loan Officers.
Optionally, enter a description that identifies the level of access in the Description field, such as Elevated Underwriter Access or Loan Officer Access.
Enter a name in the Organization Name field.
Enter your Gateway Lender ID in the CDG Lender ID field.
Tip: You can find your Gateway Lender ID in the credential email you received from Cotality. The ID begins with “GG00.” If you copy and paste the ID, make sure you do not include any extra spaces.
Enter your Service Account Number in the Service Account ID field.
Tip: You can find your Service Account Number in the credential email you received from Cotality. Depending on your setup, you may receive two Service Account Numbers: one for users with the Loan Officer role and one for users with the Underwriter role. If you copy and paste the number, make sure you do not include any extra spaces.
Enter your Secret in the Service Account Secret field.
Tip: You can find your Secret in the credential email you received from Cotality. Depending on your setup, you may receive two Secrets: one for users with the Loan Officer role and one for users with the Underwriter role. If you copy and paste the Secret, make sure you do not include any extra spaces.
In the Users section, use the Organizations, Users, or Personas list to locate the users who will access the service. Select the appropriate users, then click the move icon (→) to move them from the Category panel to the Selected Entities panel.
Once all users are in the Selected Entities panel, select the checkbox to select all users.
Click Save.
Repeat this process for each set of credentials you received.
Confirm the service is active
From the Admin page, expand the Services panel, then click Services Management.
Search for Income Analysis.
From the Income Analysis tile, click Service Setup.
Confirm the Status toggle is set to ON to activate the Income Analysis service.
Tip: When active, users can access Income Analysis under Additional Services in the Encompass Services menu.
Outcome
You can configure the required Income Analysis credentials in Encompass, allowing users to order the product directly within their existing workflow.