---
title: "How to Order Mortgage Only Upgrades"
slug: "how-to-order-mortgage-only-upgrades-credcodotcom-newapp"
tags: ["Credco", "credco.com"]
updated: 2026-07-31T21:18:36Z
published: 2026-07-31T21:18:36Z
canonical: "docs.cotality.com/how-to-order-mortgage-only-upgrades-credcodotcom-newapp"
excludeFromSearch: true
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Order Mortgage Only Upgrades

## Overview

Order Mortgage Only upgrades to evaluate your borrower’s creditworthiness and assess potential risk. Quickly choose a credit product, enter your applicant information, and submit your request in just a few clicks.

---

## Order Mortgage Only upgrades

1. From the Order Dashboard, locate the order that you want to upgrade.
2. Click **+Order Upgrade**
3. Locate the **Mortgage Only** product, then click **New Order**.
4. Confirm the details in the **Application Information** section.

> [!NOTE]
> **Tip**: Click the **pencil icon** if you need to update the associated with the order.
5. If applicable, enter the **AU Code**.
6. Enter the applicant’s phone number in the **Phone** field.
7. Select the phone type from the **Type** dropdown menu.

> [!NOTE]
> **Tip**: Select **Add Another Phone** to add an additional contact number. Use the **Primary** option to designate the applicant’s primary phone number, or select **X** to remove a number.
8. Enter any special instructions in the **Notes** field (for example, Do not contact applicant before 8:00 A.M. Pacific Time).
9. In the **Status Notification Emails** section, click **Add Another Email** to optionally add up to two additional recipients for order status notifications.
10. From the **Line Items** section, select the **Tradelines**, **Inquiries**, or **Public Records** tabs to locate the item(s) you want to review or update, then click **View**.
11. Select the action(s) to perform on your order using the **Verify Balance/Terms**, **Verify History**, or **Delete Item** dropdowns, then click **Apply**. **Note:** Selected actions appear in the **Requested Work** banner.
12. Enter any additional details about the request in the **Notes** field.
13. Click **Apply Changes** to return to the main **Order Supplement** screen.

> [!NOTE]
> **Tip**: Line items with requested work display **Yes** and **Notes** tags. The **Notes** tag appears only if notes were added to the request. Use the **pencil** icon to edit or the **X** to remove line item actions.
14. If applicable, in the **Added Tradelines** section, click **Add Tradelines**, then select an option from the dropdown to add non-traditional credit such as landlord history, utilities, other accounts, or additional loan or credit details to the applicant’s profile.
15. Complete the required details in the pop-up, then click **Add Tradeline** to return to the main Order Supplement screen.
16. Add supporting documentation in the **Upload Files** section by selecting **Upload Form Encompass eFolder**. **Note:** A **Borrower Authorization Form is required**. Also upload any supporting documentation, such as tradeline payoff statements, to help complete your request.
17. Click Submit . . .

## Outcome

You can order and review Instant Merge credit reports to evaluate borrower creditworthiness and assess potential risk.