---
title: "How to Delay and Resume Orders on Mercury Network®"
slug: "how-to-delay-and-resume-orders-in-mercury-network"
tags: ["Mercury Network - Vendor", "Mercury Network"]
updated: 2026-05-11T20:40:28Z
published: 2026-05-11T20:54:17Z
canonical: "docs.cotality.com/how-to-delay-and-resume-orders-in-mercury-network"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Delay and Resume Orders on Mercury Network®

## Overview

Mercury Network® allows you to temporarily pause an order by marking it as Delayed and later resume it when work is ready to continue. This helps manage timing changes while keeping the client informed.

---

If you need to place an order "on hold" you can do so by setting the order status to **Delayed**:

1. Click the **Orders** button at the top of the window.
2. Double-click the order you wish to delay.
3. On the toolbar near the top, click **Set Order Status**, and choose **Delayed**.

![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image-4P3GCUET.png?sv=2026-02-06&spr=https&st=2026-11-06T03%3A31%3A55Z&se=2026-11-06T04%3A31%3A55Z&sr=c&sp=r&sig=kThQP2nyp0CGqfCmZH4HnyK%2ByIKBlv4kfc3WWf%2FShA8%3D)
4. In the dialog that appears, enter the reason for the delay, and click **OK**.

Now, the order has a status of **Delayed**. Before you can proceed with the order, you'll need to [Resume](https://help.mercuryvmpuat.com/vendor/mercury/Mercury/DelayOrdersVendor.htm#Resume) it when you're ready to continue working on the order.

---

### Resuming Orders

1. While viewing the order you wish to resume, click **Set Order Status** on the toolbar at the top, and choose **Resume**.

![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image-NRRL0XVY.png?sv=2026-02-06&spr=https&st=2026-11-06T03%3A31%3A55Z&se=2026-11-06T04%3A31%3A55Z&sr=c&sp=r&sig=kThQP2nyp0CGqfCmZH4HnyK%2ByIKBlv4kfc3WWf%2FShA8%3D)
2. Enter any notes that should accompany the **Resume** status, and click **OK**.

Now, the order displays a status of **In Progress** and you can continue processing it as normal.

---

## Outcome

After completing these steps, you will be able to delay an order with a reason, then resume it when ready. The order will return to In Progress status so you can continue working as normal.