---
title: "How to Add Loan Quality Debt Monitoring as a Service Provider in Encompass® Partner Connect (EPC)"
slug: "how-to-add-lq-debt-monitoring-as-a-service-provider-in-encompass"
tags: ["Administration", "Debt Monitoring ", "encompass", "EPC", "Loan Quality Debt Monitoring", "LQDM"]
updated: 2026-04-13T14:45:22Z
published: 2026-04-13T14:45:22Z
canonical: "docs.cotality.com/how-to-add-lq-debt-monitoring-as-a-service-provider-in-encompass"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Add Loan Quality Debt Monitoring as a Service Provider in Encompass® Partner Connect (EPC)

## Overview

Loan Quality Debt Monitoring (LQDM) is available within ICE Mortgage Technology™ lender‑facing applications, including both the desktop and web versions of Encompass®.

By configuring LQDM as a service in your Encompass environment, you allow your users to initiate debt‑monitoring directly within their existing workflow—without switching systems or disrupting loan processing. The configuration steps will be completed in the Encompass Web application, even if your team primarily uses Encompass Desktop to access the integration.

---

## Add LQDM as a service provider

[Embedded content](https://cotality.storylane.io/demo/dlnqjzu1lmnr?embed=inline)

1. Sign in to **Encompass® Web** (or Desktop) using your admin credentials.

> [!NOTE]
> **Tip**: If you’re logged in through Encompass Desktop, open the **Encompass** menu in the upper left corner and select **Settings**. When the Settings Overview page appears, click **Web Version Settings** to continue.
2. Select the **Applications** menu.
3. Select **Admin**.
4. From the **Admin** page, expand the **Services** panel, then click **Services Management**.
5. Click **Add Service**.
6. In the **Category** dropdown menu, select **Additional Services**, then click **Retrieve Products**.
7. Type **CoreLogic LQDM** in the **Search** field and press **Enter**.
8. Locate the **CoreLogic LQDM** tile, click the **Manual** hyperlink.
9. On the **Add Manual Setup** page, enter a unique **Service Setup Name** (e.g., Loan Quality Debt Monitoring).
10. Optionally, enter a description in the **Service Setup Description** field.
11. Optionally, in the **Readiness Conditions** section, configure the criteria that must be met for authorized users to see the service in their order options menu.

> [!NOTE]
> **Note**: The condition syntax is based on the Visual Basic .NET programming language. For information on how this syntax works, refer to the [Advanced Coding for Business Rules](https://help.icemortgagetechnology.com/DocumentationLibrary/360/AdvancedCodingForBusinessRules.pdf) guide or contact Encompass® Support for assistance.
12. In the **Authorized Users** section, add the users who will access the service. Use the **Organizations** or **Users** list to locate them. Once located, click the **move icon (—>)** to transfer users from the left-side **Category** panel to the right-side **Selected Entities** panel.

> [!NOTE]
> **Tip**: Use the **Search icon** to search for a specific user. Use the **Down Arrow** icon to expand the **Category** folders.
13. Once all users have been moved to the **Selected Entities** panel, **click the checkbox** to select all users.
14. Click on the **Active** toggle at the top right of the screen to turn the service from OFF to **ON**.
15. Click **Save** to complete manual setup.

> [!NOTE]
> Next steps
> 
> Now that you’ve set up LQDM as a service provider in Encompass, you can proceed to configure your users. Follow the steps outlined in [How to Set Up Loan Quality Debt Monitoring Credentials in Encompass® Partner Connect (EPC)](/ext/docs/how-to-set-up-lq-debt-monitoring-credentials-in-encompass-partner-connect-epc#overview) to complete the user setup.

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## Outcome

You can add LQDM as a service provider in Encompass. This allows your users to initiate debt‑monitoring directly within their existing workflow—without switching systems or interrupting loan processing.