Verification of Employment & Income (VOE/I)

• How to Submit a VOE/I Order

• How to Retrieve a VOE/I Order

• How to Update a VOE/I Order on Mortgage Cadence

• How to Verify Military Employment on Mortgage Cadence

• Verification Service Options for Your Order

• VOE/I Request Status Reference

• What Borrowers Can Expect During a Borrower Assisted VOE/I

• How to Add VOE/I as a Service Provider in Encompass®

• How to Set Up VOE/I User Credentials in Encompass®

• How to Update the VOE/I Document Mapping Folder in Encompass®

• Encompass® Provider Extensions for VOE/I

• Encompass® ASO VOE/I Template Descriptions

Visit the FAQ page for answers to common questions about the product.

For questions or technical issues with your Verification of Employment and Income (VOE/I) order contact Support:  

• Phone:  (855) 466-2456 (Press 1, then 1)

• Email: ‍automatiq-customerservice.crd@cotality.com

• Hours: Monday - Friday 5 AM to 6 PM PST

Tip: To expedite your request make sure have your borrower’s name and loan number or submission number readily available.