---
title: "How to Manage Your RealEC Integration Settings on Mercury Network®"
slug: "realec-configuration"
tags: ["Mercury Network"]
updated: 2026-10-13T15:11:15Z
published: 2026-10-13T15:11:15Z
canonical: "docs.cotality.com/realec-configuration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Manage Your RealEC Integration Settings on Mercury Network®

## Overview

The RealEC integration allows appraisals ordered through a VMP XSite to be automatically routed and synchronized with RealEC. This includes sending status updates, delivering completed reports to borrowers, and using customized messages based on appraisal outcomes.

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## How to enable the RealEC integration

VMP XSite users tied into RealEC can have appraisals automatically routed through their appraisal management XSite. For information on a Real EC integration, contact Client Relations at 888-794-0455 and ask for an integrations specialist.

This area includes a couple of options for clients using this feature within Mercury Network.

## How to configure RealEC settings in Mercury Network

- **Automatically send status back to RealEC**: See full status report for your appraisal in RealEC, and pass all events or just those you choose, back into RealEC automatically.
- **Automatically Send Report to Borrower**: The report will be sent to the borrower when the the order is marked complete (or upon receipt of the UCDP Findings Passed event for UCDP-bound reports).

![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image-T6162H9I.png?sv=2026-02-06&spr=https&st=2026-11-06T01%3A19%3A01Z&se=2026-11-06T02%3A19%3A01Z&sr=c&sp=r&sig=QPGG61PQ7Yybdg9xqFWSa9nbGDT8Bstj3kqaNRCSVhc%3D)
- **Set standard messages for**: These three tabs let you set up customized messages to be delivered conditionally, depending on the deliverability of the appraisal. In any of these messages, you can enter #CompanyName# and your company name will be inserted in its place.

![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image-81LUNHC4.png?sv=2026-02-06&spr=https&st=2026-11-06T01%3A19%3A01Z&se=2026-11-06T02%3A19%3A01Z&sr=c&sp=r&sig=QPGG61PQ7Yybdg9xqFWSa9nbGDT8Bstj3kqaNRCSVhc%3D)

## How RealEC settings affect your appraisal workflow

After you configure the RealEC settings, appraisal status updates and delivery events synchronize automatically according to your selections. Standardized messages and optional automated borrower delivery can reduce manual updates and improve coordination between Mercury Network, the VMP XSite, and RealEC.

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## Outcome

After configuring these RealEC settings, appraisal status updates and delivery events will automatically sync with RealEC as configured. You will also have standardized messaging in place and optional automated borrower delivery, reducing manual updates and improving integration between systems.