--- title: "Mercury Network® - Secure" slug: "mercury-network-secure" tags: ["Mercury Network - Secure", "Mercury Network"] status: "update" updated: 2026-10-26T21:24:47Z published: 2026-10-26T21:24:47Z canonical: "docs.cotality.com/mercury-network-secure" excludeFromExternalSearch: true --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.cotality.com/llms.txt > Use this file to discover all available pages before exploring further. # Mercury Network® - Secure --- ### Getting Started [Embedded content](https://cotality.storylane.io/hub/mnsgettingstarted) ### Interactive Tutorials Choose from the library below to learn more about a task [Embedded content](https://cotality.storylane.io/hub/mnstutorials) ### Basic Navigation - [How to use the Secure Dashboard Administrations Settings](/ext/docs/overview-of-the-secure-dashboard-for-mercury#overview) - [Order Workspace Overview (UAD 3.6)](/ext/docs/order-management-workspace-order-details#overview) - [Fee Panel Overview (UAD 3.6)](/ext/docs/fee-panel-overview-in-mercury-network#overview) - [Vendor Profiles Overview](/ext/docs/vendor-overview-1#overview) ### Workflows - [Fulfillment Business Workflow (UAD 3.6)](/ext/docs/fulfillment-business-workflow-mercury-network#overview) - [Investigate Review Business Workflow (UAD 3.6)](/ext/docs/investigate-review-business-workflow-in-mercury-network#overview) ### UAD 3.6 **Top Recommended** - [UAD 3.6 Configuration Guide & Resource Hub](/ext/docs/config-guide-resource-hub) - [How to Transition to UAD 3.6 on Mercury Network®](/ext/docs/facilitating-uad-transition-on-mercury#overview) - [Overview of Valuation Modernization Changes for Mercury Network®](https://view-su2.highspot.com/viewer/451078ccf5ed432b66ee4c7187e652b8) - [Mercury Network® UAD 3.6 Configuration - Go-Live Checklist](/ext/docs/mercury-network-uad-36-configuration-checklist#overview) - [Mercury Network® UAD 3.6 Configuration - Appendix A](/ext/docs/mercury-network-uad-36-configuration-appendix-b#legacy-forms-to-uad-36-mapping-matrix™) - [Mercury Network® UAD 3.6 Configuration - Appendix B](/ext/docs/mercury-network-uad-3-6-configuration-appendix-c#whats-changing-with-fees) - [How to Create a New UAD 3.6 Order](/ext/docs/order-uad-mercury-secure#overview) - [Fees Module Update for UAD 3.6](/ext/docs/understanding-fees-module) - [How to Configure Fee Panel Options](/ext/docs/fee-panel-options-mercury-network#overview) - [Vendor Profiles Overview](/ext/docs/vendor-overview-1) - [How to Submit & Manage the UCDP Submission](/ext/docs/manage-ucdp-submission-secure#overview) - [How to Review Critical Rules and Automated Revision Requests](/ext/docs/mercury-network-appraisal-rule-firings#overview) - [How to Configure Investor Submission Automatic Settings](/ext/docs/configure-connection-settings#overview) - [How to Review the UAD 3.6 Order Process](/ext/docs/review-uad-orders#overview) - [How to Add & Manage Fee Plan Value Tiers](/ext/docs/how-to-add-manage-fee-plan-value-tiers-on-mercury-network#overview) - [How to Find Property Order Details Request](/ext/docs/property-details-request-mercury-secure#overview) ### How-To’s **Logging into your Account** - [How to Log In to Mercury Network®](/ext/docs/loggin-in#overview) - [How to Create An Account](/ext/docs/create-an-account#overview) **Order Management > Create a New Order** - [How to Create a New UAD 3.6 Order](/ext/docs/order-uad-mercury-secure#overview) - [How to Place a Review-Only Order](/ext/docs/how-to-place-a-review-only-order#overview) - [How to Create a New Order (Legacy)](/ext/docs/how-to-create-a-new-order-on-mercury-network#overview) - [How to Create a New Commercial Appraisal Order](/ext/docs/how-to-create-a-new-commercial-appraisal-order#overview) - [How to Locate an Appraiser and Use the Top 10 Vendors Map](/ext/docs/top-10-vendors-map#overview) - [How to Find an Order from the Order Workspace (UAD 3.6)](/ext/docs/how-to-search-orders-in-mercury) - [How to Customize Your Columns View](/ext/docs/my-columns-1#overview) - [How to Manage Payment Summary](/ext/docs/how-to-manage-payment-summary#overview) - [How to Configure and Use the Action Required Folder](/ext/docs/action-required-1#overview) - [How to Use the Action Required Folder](/ext/docs/action-required-1#overview) **Order Management > Order Details** - [How to View & Manage Order Details](/ext/docs/how-to-view-and-manage-order-details#overview) - [How to Edit Orders in the Order Workspace](/ext/docs/edit-orders-in-mercury-network#overview) - [How to View Eligible Vendors in the Order Workspace](/ext/docs/view-elegible-vendors#overview) - [How to Send Messages in the Order Workspace](/ext/docs/send-messages#overview) **Order Management > Set Status** - [How to Set an Order's Status](/ext/docs/set-status-1#overview) - [How to Set Inspection Status](/ext/docs/setting-inspection-status#overview) - [How to Place Orders on Hold](/ext/docs/place-orders-on-hold-1#overview) - [How to Delay Orders](/ext/docs/delay-orders-1#overview) - [How to Resume Orders That Are On Hold](/ext/docs/resume-on-hold-orders-1#overview) - [How to Request Revisions for Completed Appraisal Orders](/ext/docs/request-revisions-2#overview) - [How to Review Completed Orders](/ext/docs/review-completed-orders#overview) - [How to Find Property Order Details Request](/ext/docs/property-details-request-mercury-secure#overview) **Order Management > Submit to FHA** - [How to Submit Completed Appraisals to FHA](/ext/docs/submit-to-fha-2#overview) - [How to Monitor the FHA Submission Status of an Order](/ext/docs/how-to-monitor-the-fha-submission-status-of-an-order-in-mercury-network#overview) - [Requesting FHA Revisions and Overrides](/ext/docs/request-fha-revisions-and-overrides-#overview) - [How to Review and Resubmit Appraisals to FHA](/ext/docs/resubmit-to-fha-1#overview) - [How to Submit Multiple Appraisals to FHA](/ext/docs/submit-multiple-appraisals-to-fha-1#overview) - [How to Edit or Enter an FHA Doc File ID](/ext/docs/edit-or-enter-an-fha-doc-file-id#overview) - [How to Remove an Order's FHA Status](/ext/docs/remove-fha-status-1#overview) **Order Management > Submit to UCDP** - [How to Review Critical Rules and Automated Revision Requests (UAD 3.6)](/ext/docs/mercury-network-appraisal-rule-firings#overview) - [How to Submit and Manage the UCDP Submission (UAD 3.6)](/ext/docs/manage-ucdp-submission-secure#overview) - [How to Monitor Submission Status](/ext/docs/how-to-monitor-submission-status#overview) - [How to Request UCDP Revisions and Overrides](/ext/docs/how-to-request-ucdp-revisions-and-overrides#overview) - [How to Resubmit Revised UCDP Reports](/ext/docs/how-to-resubmit-revised-ucdp-reports-in-mercury-network#overview) - [How to Submit Multiple Appraisals for a Single Loan](/ext/docs/how-to-submit-multiple-appraisals-for-1-loan#overview) - [How to Edit or Enter a UCDP Doc File ID](/ext/docs/edit-or-enter-a-doc-file-id-1#overview) - [How to Submit and Manage the UCDP Submission](/ext/docs/manage-ucdp-submission-secure#overview) - [How to Change the Appraisal Fee of an Order](/ext/docs/change-fee-1#overview) - [How to Mark an Appraisal Order Complete](/ext/docs/mark-orders-complete-1#overview) - [How to Cancel Orders](/ext/docs/cancel-orders-1#overview) - [How to Send an Order to Burrower via SureReceipts](/ext/docs/send-to-burrower-via-surereceipts#overview) **Order Management > Reassign Orders** - [How to Reassign & Switch between Appraisers & AMC Firms](/ext/docs/reassign-orders-1#overview) - [How to Attach Documents to Orders](/ext/docs/attach-documents-to-orders-1#overview) - [How to Add an Internal Note to an Order](/ext/docs/add-an-internal-note-1#overview) - [How to Manually Sync Status to VMP](/ext/docs/manually-sync-status-to-vmp#overview) - [How to Duplicate Orders](/ext/docs/duplicate-orders-1#overview) - [How to Print Orders](/ext/docs/print-orders-1#overview) - [How to Mark Appraisals as Paid](/ext/docs/mark-as-paid-1#overview) **Order Management > Review Bids** - [How to Review Bids for Orders](/ext/docs/review-bids-2#overview) - [How to Negotiate About Order Fees & Due Dates](/ext/docs/negotiate-about-orders-2#overview) - [How to Address Modification Requests](/ext/docs/modification-requests-2#overview) - [How to Retrieve Completed Orders](/ext/docs/retrieve-completed-orders-1#overview) - [How to Access OptiVal and RealCondition Reports](/ext/docs/optival-and-realcondition-report-status-2#overview) - [How to Manage Assignment Ratings](/ext/docs/assignment-ratings-2#overview) - [How to Award a Bid](/ext/docs/how-to-award-a-bid-in-mercury-network#overview) - [How to Decline Bids](/ext/docs/how-to-decline-bids-in-mercury-network#overview) - [How to Message Appraisers](/ext/docs/how-to-message-appraisers-in-mercury-network#overview) - [How to Add a Vendor](/ext/docs/add-vendor#overview) - [How to Forward an Order to a Client](/ext/docs/how-to-forward-and-order-to-a-client-in-mercury-network#overview) - [How to Rank Vendors](/ext/docs/how-to-rank-vendors-in-mercury-network#overview) - [How to Change a Bid's Due Date](/ext/docs/how-to-change-a-bid-s-due-date-in-mercury-network#overview) - [How to Add Notes to Bids](/ext/docs/how-to-add-notes-to-bids-in-mercury-network#overview) **Quick Lists Clients** - [How to Manage QuickList Entries](/ext/docs/add-quicklist-entries#overview) **DataCourier** - [How to use DataCourier Appraisals](/ext/docs/working-with-datacourier-appraisals-1#overview) - [Tracking Appraisal Availability and Expiration in DataCourier](/ext/docs/appraisal-availability#overview) - [How to Submit Appraisals to UCDP via DataCourier](/ext/docs/submit-appraisals-to-ucdp-1#overview) - [How to Enter a Doc File ID in DataCourier](/ext/docs/enter-a-doc-file-id-1#overview) - [How to Add a file to DataCourier](/ext/docs/adding-a-file-to-datacourier-1#overview) - [How to Request Revisions through DataCourier](/ext/docs/request-revisions-1) - [How to Send Appraisal Reports via SureReceipts in DataCourier](/ext/docs/send-via-surereceipts#overview) - [How to Upload a Revised File on DataCourier](/ext/docs/upload-revised-file-1#overview) **Fee Panel** - [How to Select Appraisers/Vendors from the Roster](/ext/docs/select-qualified-vendors-1#overview) - [How to Import Vendors](/ext/docs/how-to-import-vendors-on-mercury-network#overview) - [How to Locate Vendors Using the Fee Panel Search](/ext/docs/find-in-fee-panel-1#overview) - [How to Create a CSV Import File](/ext/docs/how-to-create-a-csv-import-file-in-mercury-network#overview) - [How to Edit Imported Candidates](/ext/docs/how-to-edit-imported-candidates-in-mercury-network#overview) - [How to Block and Mark Vendors as Ineligible](/ext/docs/ineligible-vendors-1#overview) - [How to Create Order Groups](/ext/docs/order-groups-1#overview) - [How to Configure Fee Panel Options](/ext/docs/fee-panel-options-mercury-network#overview) - [How to Configure Vendor Profiles](/ext/docs/vendor-overview-1#overview) - [How to Review Vendor Documents](/ext/docs/review-vendor-documents-1#overview) - [How to Request Vendor Credentials and Sample Work](/ext/docs/request-credentials-and-sample-work-1#overview) - [How to Contact Fee Panel Vendors](/ext/docs/contact-fee-panel-vendors-1#overview) - [How to Add and Manage AMCs/Vendors in Your Fee Panel](/ext/docs/hand-picking-vendors-1#overview) **Clients and Groups** - [How to Add and Configure Client Group Profiles (UAD 3.6)](/ext/docs/update-client-profiles-mercury-secure#overview) - [How to Access the Clients Section](/ext/docs/clients-2#overview) - [How to Organize Client Users by Company](/ext/docs/creating-companies#overview) - [How to Create Contacts](/ext/docs/creating-contacts#overview) - [How to Create Order Routing Groups](/ext/docs/order-routing#overview) - [How to Create and Customize Fee Tables](/ext/docs/fee-tables#overview) **Users** - [How to Manage User Passwords](/ext/docs/user-passwords#overview) - [How to Create User Accounts](/ext/docs/create-accounts#overview) - [How to Delete User Accounts](/ext/docs/delete-accounts#overview) - [How to Configure User Notification Settings](/ext/docs/notification-settings#overview) - [How to Grant Permissions to Users](/ext/docs/grant-permissions#overview) - [How to Update a User Profile](/ext/docs/user-profile#overview) **Preferences > Fees** - [Fees Module Update for UAD 3.6](/ext/docs/understanding-fees-module) - [UAD 3.6 Fee Templates](/ext/docs/mercury-network-uad-36-fee-templates#overview) - [How to Add & Manage Fee Plan Value Tiers (UAD 3.6)](/ext/docs/how-to-add-manage-fee-plan-value-tiers-on-mercury-network#overview) - [How to Add & Manage Vendor Fee Plans (UAD 3.6)](/ext/docs/how-to-add-manage-vendor-fee-plans-on-mercury-network#overview) - [How to Add & Manage Vendor Exception Fee Plans (UAD 3.6)](/ext/docs/how-to-add-manage-a-vendor-exception-fee-plan-on-mercury-network#overview) - [How to Add & Manage Client Price Plans (UAD 3.6)](/ext/docs/how-to-add-manage-a-client-price-plan-on-mercury-network#overview) - [How to Add & Manage Client Exception Price Plans (UAD 3.6)](/ext/docs/create-manage-client-exception-price-plans-secure#overview) **Preferences > Vendor Selection Settings** - [How to Assign Vendors](/ext/docs/vendor-assignment-overview-mercury#overview) - [How to Configure Default Vendors in Vendor Selection Settings](/ext/docs/default-vendors-vendor-selection-settings#overview) - [How to Configure Residential Appraisals in Vendor Selection Settings](/ext/docs/vendor-selection-settings-preferences#overview) - [How to Configure AMC/Firms in Vendor Selection Settings](/ext/docs/amc-firms-vendor-selection-settings-secure#overview) - [How to Configure Commercial Appraisers in Vendor Selection Settings](/ext/docs/commercial-appraisers-vendor-selection-settings-secure#overview) - [How to Configure Agent/Brokers in Vendor Selection Settings](/ext/docs/agent-brokers-vendor-selection-settings-secure#overview) - [How to Configure Inspectors in Vendor Selection Settings](/ext/docs/inspectors-vendor-selection-settings#overview) **Preferences > Product Requirements** - [How to Configure Product Requirements](/ext/docs/edit-product-requirements#overview) - [How to Manage Engagement Letter Templates (UAD 3.6)](/ext/docs/manage-engagement-letter#overview) **Preferences > Connection Settings** - [How to Configure Investor Submission Automatic Settings (UAD 3.6)](/ext/docs/configure-connection-settings#overview) - [How to Set Up QuickBooks](/ext/docs/quickbooks-setup#overview) - [How to Prepare the QuickBooks Workflow for Mercury Network® Integration](/ext/docs/quickbooks-workflow#overview) - [How to Enable Xcelerator](/ext/docs/xcelerator#overview) - [How to Deliver via SureReceipts](/ext/docs/surereceipts#overview) - [How to Manage Your RealEC Integration Settings](/ext/docs/realec-configuration#overview) - [How to Integrate BlitzDocs](/ext/docs/blitzdocs#overview) **Preferences > Review Settings** - [How to Review the UAD 3.6 Order Process (UAD 3.6)](/ext/docs/review-uad-orders#overview) - [How to Configure Review Settings](/ext/docs/configure-review-settings#overview) - [Appraisal Quality Management Settings](/ext/docs/appraisal-quality-management-settings#overview) **Preferences > VMP Client Order Setup** - [How to Edit Product List](/ext/docs/edit-product-list-vmp#overview) - [How to Configure Order Form in VMP Client Order Setup](/ext/docs/configure-order-form-vmp#overview) - [How to Configure Field Constraints and Contact Methods](/ext/docs/field-constraints) - [How to Customize the Property Characteristics of an Order](/ext/docs/how-to-customize-the-property-characteristics-of-an-order-in-mercury-network#overview) - [How to Configure Automatic Settings on VMP Client Order](/ext/docs/configure-automatic-settings-vmp#overview) - [How to Configure Status Mapping on VMP Client Order Setup](/ext/docs/status-mapping-vmp-client-order-setup#overview) - [How to Configure Compliance Certificate on VMP Client Order](/ext/docs/configure-compliance-cert-vmp#overview) - [How to Configure Client and Vendor Settings](/ext/docs/configure-client-and-vendor-settings#overview) - [How to Configure Document Upload Options](/ext/docs/configure-document-upload-options#overview) **Reports** - [How to Generate and Export Reports](/ext/docs/reporting#overview) **Account** - [How to Access the Account Section](/ext/docs/account#overview) - [How to Manage Your Security Settings](/ext/docs/security-1#overview) - [How to Upload Your Logo](/ext/docs/upload-your-logo#overview) **Payments** - [How to Add Payment Methods](/ext/docs/payment-methods-1#overview) - [How to Review Payment History](/ext/docs/payment-history-1#overview) **What Your Client Sees** - [What Clients See As They Log](/ext/docs/as-your-client-logs-in#overview) - [What Clients See After Logging](/ext/docs/after-your-client-logs-in#how-to-overview) - [What Clients See When Ordering An Appraisal](/ext/docs/when-ordering-an-appraisal#overview) - [What Clients See When Managing Completed Orders](/ext/docs/when-managing-completed-orders-1#overview) - [What Clients See When Managing Existing Orders](/ext/docs/what-clients-see-when-managing-existing-orders-in-mercury-network#overview) ### Resources - [Status Definitions](/ext/docs/status-definitions-1#overview) - [Mortgage Solutions Release Notes](https://cotality-mercury-network.launchnotes.io/) ### System Administration - [End User Agreement for using Mercury Network®](/ext/docs/end-user-agreement#overview) - [Mercury Network® UAD 3.6 Configuration Workbook](/ext/docs/uad-36-configuration-for-mercury-network#overview) - [Mercury Network® UAD 3.6 Configuration - Go-Live Checklist](/ext/docs/mercury-network-uad-36-configuration-checklist#overview) - [Mercury Network® UAD 3.6 Configuration - Appendix A](/ext/docs/mercury-network-uad-36-configuration-appendix-b#legacy-forms-to-uad-36-mapping-matrix™) - [Mercury Network® UAD 3.6 Configuration - Appendix B](/ext/docs/mercury-network-uad-3-6-configuration-appendix-c#whats-changing-with-fees) ### Frequently Asked Questions Visit the [FAQ page](/ext/docs/frequently-asked-questions-mecury-secure#general) for answers to common questions about the product. ### Support To contact customer support, click [here](https://www.cotality.com/support).