Overview
By default, Verification of Employment & Income (VOE/I) maps report PDFs to the Verifications eFolder in Encompass®. To meet your organization's needs, you can update the report mapping to route documents to a different Encompass folder of your choice.
Update the VOE/I document mapping folder
Log in to the Encompass® Web Portal using your administrator credentials.
Select Services from the left-navigation panel, then select Services Management.
From the Category dropdown menu in the upper-right corner of the screen, select Verifications.
Locate the CoreLogic Verification of Employment/Income tile.
Click the vertical ellipses (⋮), then click Document Mapping.
From the Inbound Document Types dropdown menu, enter VOE.
From the eFolder Document Folder dropdown, choose the folder where you want the document to be mapped to.
Click +Add Another.
In the newly added Inbound Document Types dropdown, enter VOE_RETRIEVE.
From the eFolder Document Folder dropdown menu, choose the same folder you previously selected for document storage.
Select Save. Once saved, VOE/I reports will automatically map to the eFolder you selected.
Warning: If you choose to take advantage of this feature and map the VOE/I(s) to a different eFolder destination, it’s critical that you do not delete the original folder named “Verifications”. Even though the report will now route to the new folder you selected during this process, the application still relies on the original folder’s existence for the mapping feature to function properly.
Outcome
You can update the VOE/I report(s) document mapping in Encompass to an eFolder of your choice.