---
title: "How to Set Up Credco® User Credentials in Encompass®"
slug: "how-to-set-up-credco-user-credentials-in-encompass-new-credco-application"
tags: ["Credco", "Encompass Desktop", "Encompass Web", "EPC", "System Administration"]
updated: 2026-08-26T20:39:21Z
published: 2026-08-26T20:39:21Z
canonical: "docs.cotality.com/how-to-set-up-credco-user-credentials-in-encompass-new-credco-application"
excludeFromSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Set Up Credco® User Credentials in Encompass®

## Overview

Before your users can access Credco® as a service in Encompass®, you must first set up the required credentials in the Encompass® Web Portal. Once these credentials are configured, your users can immediately order credit products within their existing workflow—without switching systems or disrupting loan processing.

Before you begin, locate your Credco credentials, which were provided in your product onboarding email(s). You'll need the following to complete the setup:

- Cotality Password
- Automated Underwriting System (AUS) Reissue Username
- Automated Underwriting System (AUS) Reissue Password

---

## Credential setup

[Embedded content](https://app.storylane.io/demo/5eauxw9g9iks?embed=inline)

1. Sign in to the [Encompass® Web Portal](https://idp.elliemae.com/authorize?client_id=tirykwfo&redirect_uri=https%3A%2F%2Fwww.encompassloconnect.com%2F&response_type=code&scope=loc) using your administrator credentials.
2. From the **Admin** page, select **Services** from the left-navigation panel, then select **Services Management**.
3. From the **Category** dropdown menu in the upper-right corner of the screen, select **Credit**.
4. Locate the **Cotality Credco** tile.
5. Click the **vertical ellipses (⋮)**.
6. Select **Credentials**.
7. Under the **Company Credentials** section, click the **Add** button.
8. In the **Name** field, enter a descriptive name for the company credentials.
9. Optionally, enter a description for the credentials in the **Description** field.
10. Enter your **AUS Reissue Username**.
11. Enter your **AUS Reissue Password**.
12. Enter the **Username** provided in your onboarding email.
13. Enter the **Password** provided in your onboarding email.
14. In the **Users** section, add the users who will access the service. Use the **Organizations** or **Users** list to locate them. Once located, click the **move icon (—>)** to transfer users from the left-side **Category** panel to the right-side **Selected Entities** panel. Use the **Search icon** to search for a specific user. Use the **Down Arrow** icon to expand the **Category** folders

> [!NOTE]
> **Best Practice**: Enable the service at the **highest organizational level** to ensure all Encompass users can access it and that new users automatically receive access when onboarded.
15. Once all users have been moved to the **Selected Entities** panel, **click the checkbox** to select all users.
16. Click **Save**.

> [!NOTE]
> **Important Note**: When adding additional users to an Encompass service that has already been setup, make sure the new user(s) are added to both the [Service Provider Setup](/ext/docs/how-to-add-credco-as-a-service-provider-in-encompass-new-credco-application#overview) users list and the User Credentials users list.

---

## Outcome

You can configure the required Credco credentials in Encompass, allowing users to order credit products directly within their existing workflow.