---
title: "How to Send Messages from the Order Workspace on Mercury Network®"
slug: "how-to-send-message-from-the-order-workspace-in-mercury-network"
tags: ["Mercury Network - VMP Client", "Mercury Network"]
updated: 2026-10-26T14:17:41Z
published: 2026-10-26T14:17:41Z
canonical: "docs.cotality.com/how-to-send-message-from-the-order-workspace-in-mercury-network"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Send Messages from the Order Workspace on Mercury Network®

## Overview

The **Order Workspace** in **Mercury Network®** contains the information and tools you need to manage an order. You can use the **Send Message** feature to communicate directly with other parties involved in the order. Messages can be marked as requiring action to notify recipients that a response or task is needed.

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## How to send a message about an order

[Embedded content](https://app.storylane.io/demo/sgbd3pkxixkx?embed=inline)

1. Open the order you want to review by either:
  1. Double-clicking the order in your orders list, or
  2. Selecting the order and clicking **View Order** on the toolbar.
2. In the Order Details screen, click **Send Message**.
3. In the **Send Message** screen:
  1. Enter your **message**.
  2. Select **Action Required** if the recipient must complete a task or respond.

> [!NOTE]
> **Note**: Selecting **Action Required** alerts the recipient that an action or response is needed.
  3. Click **Send**. In the **Send Complete** window, click **OK** to close the confirmation message.

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## Outcome

After completing these steps, you can send messages to parties associated with an order, notify them of required actions, and maintain order-related communication directly from the Order Workspace.