---
title: "How to Find an Order from the Order Workspace on Mercury Network®"
slug: "how-to-search-orders-in-mercury"
tags: ["Mercury Network - Secure", "Mercury Network"]
updated: 2026-10-12T21:56:20Z
published: 2026-10-12T21:56:20Z
canonical: "docs.cotality.com/how-to-search-orders-in-mercury"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Find an Order from the Order Workspace on Mercury Network®

## Overview

Mercury Network® provides two methods to locate an order: **Search** and **Filters**. Search is the most direct method when specific criteria are available. If specific details are unknown, use Filters to sort and identify orders by their current status.

---

The **UAD 3.6** update brought changes to the **Order Workspace**. Specifically, there are two new options for sorting orders: A new **Order Type** and new **Status Folders**.

#### How to Search Orders with Order Type

[Embedded content](https://app.storylane.io/demo/rkuwx7q7vaim?embed=inline)

As part of the **UAD 3.6** update, a new **Order Type** filter has been created to differentiate between regular **Residential Appraisals** and **Residential Appraisals — Legacy Forms**.

1. On the toolbar at the top of the **Order Workspace**, click the **Order Types** dropdown menu to display your available search options.
2. Choose either regular **Residential Appraisal** or the **Legacy Forms** version.

> [!NOTE]
> **Tip**: No matter whether you select **Residential Appraisal** or **Residential Appraisal (Legacy Forms)**, the rest of the steps in this article work the same for both options.

#### How to Search Orders with Status Folders

[Embedded content](https://app.storylane.io/demo/vaoggdi7pqik?embed=inline)

The UAD 3.6 Update also added two new **status folders** for active orders.

- For **In Progress** orders:
  - A **Product Details Requested** folder has been added.
- For **In Quality Control (QC)** orders:
  - A **Pending Release** folder has been added.
- A new top-level folder has been added: **Review**; it also includes two new subfolders:
  - **In Progress** (meaning that a *review of the order,* and not the order itself, is in progress.)
  - **Needs Reconciliation**

#### How to Search Orders with Search Order List

[Embedded content](https://app.storylane.io/demo/axnq7nuscpjo?embed=inline)

Use the search tools in the **Orders** view to quickly locate any order by entering relevant terms and filters that best match what you’re looking for.

1. In the **Orders** view, type the search criteria into the **Find** box on the left side of the screen.
2. Select the appropriate radio button to search for an item that **Starts With** or simply **Contains** your search criteria.
3. In the **In field** drop-down, select your search field.
4. In the **Placed** field, choose the time frame in which you'd like to search.
5. In the **Orders** field, choose the type of orders you'd like to search (**All**, **Unpaid** or **Paid**).
6. After selecting the desired criteria, click the **Magnifying Glass** icon or press **Enter** to run the search. If any orders match your search criteria, they are displayed in the **Found Orders** list.

#### How to Search Orders using Search Defaults

[Embedded content](https://app.storylane.io/demo/ur73d5rnp67z?embed=inline)

When searching orders, there are default values in the **In Field** and **Placed** drop-down boxes. For faster searching, you can change what these fields are set to by default.

1. Click the **gear icon** to the right of the **In Field** drop-down menu.
2. In the window that appears, several options are available that pertain to finding orders:
  1. In the **Field Default** drop-down, choose which option should be chosen by default.
  2. In the **Placed Default** drop-down, choose which search option should be chosen by default.
  3. Under **Show the following as available fields,** choose the items to appear as options in the **In Field** drop-down menu.
3. When you’ve made your selections, click **Save**.

#### How to Search Orders with Filter Order list

[Embedded content](https://app.storylane.io/demo/kzn1in9jy0ei?embed=inline)

Filtering your orders by status helps you organize your workflow by letting you quickly narrow your view to only the orders in the stage you want to focus on.

1. Navigate to the left side of your Orders list.

> [!NOTE]
> **Note**: These folders represent the different order statuses available in your workflow.
  1. Locate the status-based filter folders on this side of the list.
2. Click the filter folder that matches the status you want to view.
  1. This action filters your orders based on their current status.
3. Review the filtered list of orders.
  1. This display shows only the orders that match the status of the folder you selected.

---

## Outcome

You can now navigate the updated Order Workspace features introduced in UAD 3.6, allowing you to seamlessly switch between standard and legacy appraisal forms while managing complex order stages like quality control and reconciliation.