---
title: "How to Order Credit Supplements"
slug: "how-to-order-credit-supplements-credcodotcom-newapp"
tags: ["Credco", "credco.com"]
updated: 2026-09-28T22:11:43Z
published: 2026-09-28T22:11:43Z
canonical: "docs.cotality.com/how-to-order-credit-supplements-credcodotcom-newapp"
excludeFromSearch: true
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Order Credit Supplements

## Overview

Order a Merge Plus Supplement to verify and update credit report information, including flagged items, tradeline balances, payment histories, duplicate accounts, bankruptcies, and other derogatory records.

---

## Order Credit Supplements

[Embedded content](https://app.storylane.io/demo/ifh3gafkr7ma?embed=inline)

1. On the **Order Dashboard (Home)**, locate the report you want to order a credit supplement for, then click **+ Order Upgrade**.
2. Locate the **Merge Plus Supplement** product, then click **New Order**.
3. Enter the applicant’s phone number in the **Phone** field.
4. Select the phone type from the **Type** dropdown menu.

> [!NOTE]
> **Tip**: Select **Add Another Phone** to add an additional contact number. Use the **Primary** option to designate the applicant’s primary phone number, or select **X** to remove a number.
5. Enter any special instructions in the **Notes** field.
6. In the **Status Notification Emails** section, click **Add Another Email** to optionally add up to two additional recipients for order status notifications.
7. From the **Line Items** section, select the **Tradelines** or **Inquiries** tabs to locate the item(s) you want to review or update, then click **View**.
8. Select the action(s) to perform on your order using the **Verify Balance/Terms**, **Verify History**, or **Delete Item** dropdowns.

> [!NOTE]
> **Note**: Selected actions appear in the **Requested Work** banner.
9. Enter any additional details about the request in the **Notes** field.
10. Click **Apply Changes**.

> [!NOTE]
> **Tip**: Line items with requested work display **Yes** and **Notes** tags. The **Notes** tag appears only if notes were added to the request. Use the **pencil** icon to edit or the **X** to remove line item actions.
11. If applicable, in the **Added Tradelines** section, click **Add Tradelines**, then select an option from the dropdown to add non-traditional credit information, such as landlord information, utilities, other account information, or additional loan and credit details. RICHA TO PROVIDE THE NUMBER OF TRADLINES THAT CAN BE ADDED.
  1. Complete the required details in the popup.
  2. Click **Add Tradeline**.
12. In the **Upload Files** section, add supporting documentation by **dragging and dropping** files into the upload area or by clicking **browse files** and selecting files from your local drive.

> [!NOTE]
> **Note**: A **Borrower Authorization Form is required** for Credit Supplement orders. To remove a file added in error, click **Remove file**.
13. Before placing your order, review the order details in **Your Order Shopping Cart.**
14. Click **Submit Order**.

> [!NOTE]
> **Note**: After you submit your order, you’ll receive an email notification with your Credit Supplement order details.

---

## Outcome

You can order a Merge Plus Supplement to verify, update, and resolve flagged credit report items.