Overview
Mercury Network® allows you to communicate directly with appraisers who have submitted bids on an order. From the Review Bids dialog, you can send messages to one or more selected appraisers to request clarification, provide additional details, or share updates related to the bid process. This article explains how to send messages to bidding appraisers and how those communications are tracked.
To send a message to the appraisers selected from whom you've requested a bid, select the desired appraisers from the Review bids dialog and click the Send message option. You may send a message to one or more appraisers.
When you select the Send button, the appraiser(s) will be sent an e-mail containing your message and an entry added to the order history.
Note: The receiving appraiser will not be able to view other appraisers who have been sent a message.
Related article: How to Review Bids for Orders on Mercury Network®
Outcome
After completing these steps, you will be able to send messages to one or more appraisers who submitted bids on an order. You will understand how messages are delivered privately to each appraiser and how communication events are recorded in the order history, helping you manage the bid review process more effectively.