Overview
Deliver a completed appraisal order in Mercury Network® by marking the assignment complete and uploading the required report files. This process notifies the client and moves the appraisal into the appropriate review status.
How to deliver a completed appraisal order
Click the Orders tab from the menu bar.
Double-click the desired order.
Click Complete on the top toolbar.
Note: An "unsolicited report" notice indicates that you have already delivered a report for this order and no active revision request exists. To deliver a revised report, contact your client to issue a revision request. You can upload the report once the request is open.
In the Complete Assignment window, do the following:
If the client has not set specific file type requirements, click Upload to upload the PDF report. If the client requires specific formats, click Upload MISMO XML or Upload ENV to upload the report in the specified file type.
Note: If the client requires MISMO XML, upload only the MISMO XML file. MISMO XML files automatically embed the PDF, providing all data necessary to view and submit the appraisal. If a client requests both file types, they may be unaware that the XML file already includes the PDF copy.
Enter the Invoice Number and Amount.
Enter Fannie and Freddie Mac ID.
Enter completion notes in the Message to client field, and click OK.
Depending on the client's setup, the order status updates to Accepted or remains Pending Quality Review until the report is reviewed. The client is notified immediately to review the submission. If they request a revision, you will receive a notification similar to a new order alert; otherwise, the order is complete and requires no further action.
Note: If the client requires Salient Information, a prompt will appear when marking the order complete if any required data is missing from the appraisal. A red exclamation mark will also display next to Salient Info in the Assignment Information section if data remains missing. To add or edit this information after completing the order, click View in Order Details and fill out the necessary fields.
Outcome
After you submit the completed appraisal order, Mercury Network® stores the required report files, notifies the client, and changes the order status to Accepted or Pending Quality Review. The client can review the report and request revisions if needed. If no revision is requested, the order is complete and requires no further action.