---
title: "How to Deliver Completed Orders on Mercury Network®"
slug: "how-to-deliver-completed-orders-in-mercury-network"
tags: ["Mercury Network - Vendor", "Mercury Network"]
updated: 2026-10-13T17:39:01Z
published: 2026-10-13T17:39:01Z
canonical: "docs.cotality.com/how-to-deliver-completed-orders-in-mercury-network"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Deliver Completed Orders on Mercury Network®

## Overview

Deliver a completed appraisal order in Mercury Network® by marking the assignment complete and uploading the required report files. This process notifies the client and moves the appraisal into the appropriate review status.

---

## How to deliver a completed appraisal order

[Embedded content](https://app.storylane.io/demo/u569uk1owxue?embed=inline)

---

1. Click the **Orders** tab from the menu bar.
2. Double-click the desired order.
3. Click **Complete** on the top toolbar.

> [!NOTE]
> **Note**: An **"unsolicited report"** notice indicates that you have already delivered a report for this order and no active revision request exists. To deliver a revised report, contact your client to issue a revision request. You can upload the report once the request is open.
4. In the **Complete Assignment** window, do the following:
  1. If the client has not set specific file type requirements, click **Upload** to upload the PDF report. If the client requires specific formats, click **Upload MISMO XML** or **Upload ENV** to upload the report in the specified file type.

> [!NOTE]
> **Note**: If the client requires MISMO XML, upload only the MISMO XML file. MISMO XML files automatically embed the PDF, providing all data necessary to view and submit the appraisal. If a client requests both file types, they may be unaware that the XML file already includes the PDF copy.
    1. Enter the **Invoice Number** and **Amount**.
    2. Enter **Fannie** and **Freddie Mac ID**.
    3. Enter completion notes in the **Message to client** field, and click **OK**.
5. Depending on the client's setup, the order status updates to **Accepted** or remains **Pending Quality Review** until the report is reviewed. The client is notified immediately to review the submission. If they request a revision, you will receive a notification similar to a new order alert; otherwise, the order is complete and requires no further action.

> [!NOTE]
> **Note**: If the client requires **Salient Information**, a prompt will appear when marking the order complete if any required data is missing from the appraisal. A red exclamation mark will also display next to **Salient Info** in the **Assignment Information** section if data remains missing. To add or edit this information after completing the order, click **View** in **Order Details** and fill out the necessary fields.

---

## Outcome

After you submit the completed appraisal order, Mercury Network® stores the required report files, notifies the client, and changes the order status to **Accepted** or **Pending Quality Review**. The client can review the report and request revisions if needed. If no revision is requested, the order is complete and requires no further action.