Overview
The Change Due Date option lets you update an order’s due date quickly without editing the full order details. This is useful when timelines change and you need to notify the vendor while keeping a clear record of why the adjustment was made.
You can make changes to the due date without even editing the order. Here's how:
In the Mercury Network® Orders view, double-click the order for which you intend to change the due date.
In the Order Details view, click Set status and select Change due date.
In the dialog that appears, type the new due date or click the calendar icon to select it.
Enter comments to explain the reasons for the change. These comments will be visible to the vendor and preserved in the audit trail.
Click Set date.
The new due date will be reflected on the order and your vendor will be instantly notified.
Outcome
After completing these steps, you will be able to change an order’s due date directly from Order Details, add explanatory comments, and automatically notify the vendor. The updated due date and comments will be recorded in the audit trail, ensuring transparency and accurate tracking.