---
title: "How to Attach Documents to an Order on Mercury Network®"
slug: "how-to-attach-documents-to-an-order-on-mercury-network-1"
tags: ["Mercury Network - Vendor", "Mercury Network"]
updated: 2026-10-13T17:48:48Z
published: 2026-10-13T17:48:48Z
canonical: "docs.cotality.com/how-to-attach-documents-to-an-order-on-mercury-network-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Attach Documents to an Order on Mercury Network®

## Overview

Attach supporting documents to a Mercury Network® appraisal order by uploading electronic files or using DirectFax™ for paper documents. Attached files are stored in the order’s **Documents** section, where you can review document details, open files, and delete files that are no longer needed.

---

## How to attach documents to an appraisal order

1. Open an order from your order list by double-clicking it or selecting it and choosing **View Order** on the toolbar.
2. In the appraisal order details, select **Attach Documents** on the toolbar.
3. Select the appropriate document type from the menu.

![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image-RSDUIAD9.png?sv=2026-02-06&spr=https&st=2026-11-06T03%3A31%3A56Z&se=2026-11-06T04%3A31%3A56Z&sr=c&sp=r&sig=EcE52ARoGOOlH8%2F%2BbjBPjiWxtdiRKYSLDqEucvKk26k%3D)

> [!NOTE]
> **Note**: This is not how you upload a completed appraisal report. To do so, you'll click the Complete button on the toolbar. **Related Article**: [How to Deliver Completed Orders on Mercury Network®](/ext/docs/how-to-deliver-completed-orders-in-mercury-network#overview).
4. Choose the option to **Upload Documents** or **Print DirectFax™ cover sheet**.

**Attach existing electronic documents**: If you already have documents in electronic format like Adobe PDF, Word, or Excel, click the **Upload documents** button and select your file to attach.

**Attach paper documents using DirectFax™**: Our DirectFax technology lets you send us paper documents using any fax machine. Click the **Print DirectFax™** **cover sheet** button to print the special bar coded cover page. Fax it along with your documents to the printed toll free number (866-675-7808).

---

## How to manage attached documents

Once your document is attached to the order, it appears in the **Documents** section of the order. There are a few things you can do here:

![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image-BUTI5RJV.png?sv=2026-02-06&spr=https&st=2026-11-06T03%3A31%3A56Z&se=2026-11-06T04%3A31%3A56Z&sr=c&sp=r&sig=EcE52ARoGOOlH8%2F%2BbjBPjiWxtdiRKYSLDqEucvKk26k%3D)

- Click any document in the list, to view the Document Details in the **Details and Tools** section below.
- To open a document, select it from the list and click the **Open** icon the **Details and Tools** section below. It will open using your PC's default application. So, for instance, if you select a MISMO XML file and click **Open**, the file might open in Internet Explorer, and a PDF might open with Adobe Reader.
- To remove the document, select it from the list and click the **Delete** icon in the **Details and Tools** section.

---

## How to upload electronic documents

To attach an electronic document saved on your computer:

1. Click **Upload documents**.
2. Browse to the location where the document is saved.
3. Select the file and click **Open** then you'll see a progress bar while your document is uploaded.
4. When your document finishes uploading, you may upload additional documents or select Close when done.

---

## How to attach paper documents with DirectFax™

To print a DirectFax cover sheet:

1. Click **Print DirectFax™ Cover Sheet** in the **Attach Document** window.
2. Select your print options and click **Save** or **Print**.
3. Follow the instructions on the DirectFax™ cover sheet and fax the document (with the cover sheet included) to the fax number provided.

![](https://cdn.document360.io/d7730790-9b0e-4a1e-800e-a32628b13559/Images/Documentation/image-LW8PBDQX.png?sv=2026-02-06&spr=https&st=2026-11-06T03%3A31%3A56Z&se=2026-11-06T04%3A31%3A56Z&sr=c&sp=r&sig=EcE52ARoGOOlH8%2F%2BbjBPjiWxtdiRKYSLDqEucvKk26k%3D)

---

## Outcome

After the upload or fax is processed, the document appears in the order’s **Documents** section. You can review its details, open the file, or delete it as needed. Storing supporting documents with the appraisal order keeps order records organized and accessible to authorized users.