---
title: "How to Add VOA as a Service Provider in Encompass®"
slug: "how-to-add-voa-as-a-service-provider-in-encompass"
tags: ["Encompass Desktop", "Encompass Web", "System Administration", "VOA"]
updated: 2026-10-29T13:05:08Z
published: 2026-10-29T13:05:08Z
canonical: "docs.cotality.com/how-to-add-voa-as-a-service-provider-in-encompass"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Add VOA as a Service Provider in Encompass®

## Overview

Verification of Assets (VOA) is available within ICE Mortgage Technology™ lender‑facing applications, including both the desktop and web versions of Encompass®.

By configuring VOA as a service in your Encompass environment, you allow your users to initiate the verification services directly within their existing workflow—without switching systems or disrupting loan processing. The configuration steps will be completed in the Encompass Web application, even if your team primarily uses Encompass Desktop to access the integration.

---

## Add VOA as a service provider

[Embedded content](https://app.storylane.io/demo/w0nkirxaphuc?embed=inline)

1. Log in to the [Encompass® Web Portal](https://idp.elliemae.com/authorize?client_id=tirykwfo&redirect_uri=https%3A%2F%2Fwww.encompassloconnect.com%2F&response_type=code&scope=loc) using your administrator credentials.
2. From the **Admin** page, expand the **Services** panel, then click **Services Management**.
3. Click **Add Service**.
4. In the **Category** popup, select **Verifications** from the dropdown menu.
5. Click **Retrieve Products**.
6. Use the **Search** field to narrow results by entering **CoreLogic Verification of Assets**.
7. Locate the **CoreLogic Verification of Assets** tile, then select the **Manual** hyperlink.
8. On the **Add Manual Setup** page, enter a unique **Service Setup Name**.
9. Optionally, enter a description in the **Service Setup Description** field.
10. Optionally, in the **Readiness Conditions** section, configure the criteria that must be met for authorized users to see the service in their order options menu.

> [!NOTE]
> **Note**: The condition syntax is based on the Visual Basic .NET programming language. For information on how this syntax works, refer to the [Advanced Coding for Business Rules](https://help.icemortgagetechnology.com/DocumentationLibrary/360/AdvancedCodingForBusinessRules.pdf) guide or contact Encompass® Support for assistance.
11. In the **Authorized Users** section, add the users who will access the service. Use the **Organizations**, **Users**, or **Personas** lists to locate them. Once located, click the **move icon (—>)** to transfer users from the left-side **Category** panel to the right-side **Selected Entities** panel. Use the **Search icon** to search for a specific user. Use the **Down Arrow** icon to expand the **Category** folders.
12. Once all users have been moved to the **Selected Entities** panel, **click the checkbox** to select all users.
13. Click on the **Active** toggle at the top right of the screen to turn the service from OFF to **ON**.
14. Click **Save** to complete manual setup.

> [!NOTE]
> **Next steps**
> 
> Now that you’ve set up VOA as a service provider in Encompass, you can proceed to configure your users. Follow the steps outlined in [How to Set Up VOA User Credentials in Encompass®](/ext/docs/how-to-set-up-voa-user-credentials-in-encompass#overview)..

---

## Outcome

You can configure VOA as a service provider in your Encompass environment, allowing users to initiate verification services directly within their existing workflow.