FAQs About Verification of Assets

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General

Where can I get more information about the Verification of Asset (VOA) product?

To obtain additional information visit the Verification of Assets (VOA) product page.

What type of institutions and accounts are commonly provided in the digital VOA solution?

The Verification of Assets digital solution focuses on US-based financial institutions, providing coverage for both banks and credit unions. Coverage of foreign-based institutions and non-bank online institutions is uncommon. Asset types covered are depository accounts, such as checking, savings, money market, CD accounts, and many stock and retirement accounts.

How much data is returned in a VOA Asset Report?

When placing your VOA order, you can specify the length of account history to be returned, from 30 days up to 2 years of history, at no difference in cost. Once the order is placed, this length is fixed, and the requested history will be returned based on the date/time the borrower completes each account link.

What types of Rep & Warranty Relief options are available for VOA from Fannie Mae® and Freddie Mac®?

AutomatIQ Borrower Verification of Assets asset reports are eligible with both Fannie Mae and Freddie Mac for all current forms of R&W Relief that use digital asset reports as the data source. This includes: Asset validation (including funds to close verification and large deposit highlighting), Income and Employment validation, and Rental Payment History validation.

What features are available for Invitation Email Customization, and which customization options are required?

All customization features offered are optional, and you may select any number of the features to be updated as best fits your company’s style. Features eligible for customization include: Lender Logo, Lender Name in Subject Line, Header Color, Contact Number, and Contact Email.

Are there any options for Asset validation outside of digital account linking within the Verification of Assets service?

Yes, in addition to standard digital account linking and asset verification reports, users can upload PDF bank statement documents for data extraction and inclusion within the AutomatIQ Borrower Assets Analysis service for a separate cost. This analysis includes evaluation for potential fraud or data manipulation indicators, along with the ability to review all asset statement data within the Assets Analysis UI. This can be combined with digital account linking as well, for asset analysis support regardless of the documentation scenario.


Cash Flow Analysis

What is Cash Flow Analysis?

Cash Flow Analysis is an enhancement to the Verification of Assets (VOA) application that helps lenders analyze a borrower’s bank statements to evaluate deposit‑based income in a more consistent and streamlined way. It supports a standardized review process and produces an audit‑ready report.

How does Cash Flow Analysis support income evaluation?

Cash Flow Analysis allows you to review bank statement activity, reconcile deposits, and calculate qualifying income based on selected accounts and transactions. This helps create a defensible and repeatable approach to assessing cash flow.

What type of bank statements can be used?

Cash Flow Analysis supports flexible data ingestion, meaning it can use direct data connections from financial institutions, or allow for the uploading of physical bank statements by the borrower or the lender for evaluation. You can generate personal or business bank statements, depending on the borrower scenario.

How far back does the analysis look?

Cash Flow Analysis allows you to select a 12‑month or 24‑month lookback period when reviewing bank statements, giving flexibility based on underwriting requirements.

Can I choose which accounts are included?

Cash Flow Analysis gives you significant control over the analysis. You can select which accounts to include and which to exclude. Furthermore, within those selected accounts, you can select which individual deposits to include and which to exclude from the calculation.

Can Cash Flow Analysis validate the integrity of uploaded bank statements?

Yes, it includes statement integrity validation under the Asset Analysis tab, which flags missing statement periods, balance and transaction inconsistencies, and potential statement tampering issues early in the process.

How does Cash Flow Analysis handle business income scenarios?

When "business" is selected for the statements during setup, Cash Flow Analysis allows for the input of additional relevant business information. This includes the business name, the borrower's ownership percentage, and the expense ratio. A separate Cash Flow Analysis output can be generated for each business being evaluated.

Can individual deposits be included or excluded from the analysis?

Within selected accounts, you can choose which deposits to include or exclude. Any adjustment made to the transactions tab will update the Personal/Business Bank Statement tab in real time, helping maintain transparency in the review process.

What insights does Cash Flow Analysis provide?

The analysis provides key outputs such as qualifying income, non‑sufficient funds (NSF) indicators, and monthly income trends, helping support clearer underwriting decisions.

Does Cash Flow Analysis generate a report?

Cash Flow Analysis produces an audit‑ready report that supports documentation requirements and creates a repeatable evidence trail in the loan file.

How is Cash Flow Analysis accessed?

Cash Flow Analysis is available as part of a Verification of Assets (VOA) application. Users can access the Cash Flow tab within the VOA order details page in Encompass or from the AutomatIQ® Borrower Portal. From here, you can review the deposits and generate the Cash Flow report. It's important to note that completing a VOA order does not automatically generate the associated Cash Flow report; you must manually select the option to generate the Cash Flow report.

Does Cash Flow Analysis support Third-Party Originator (TPO) or wholesale channels?

Cash Flow Analysis is designed to support TPO and wholesale channels. It accommodates statement uploads and lender-provided statements in addition to directly linked accounts. This flexibility ensures it can seamlessly fit broker-driven document flows while still standardizing the review process.