How to Order LoanSafe™ Fraud Report on Empower

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Overview

You can order LoanSafe™ Fraud Manager within Empower to enhance your fraud management processes effectively and ensure the security of your operations.


Ordering LoanSafe™ Fraud Report

  1. Select your borrower from the pipeline.

  2. Go to the Fraud Service Page.

  3. Select the Request tab.

  4. Select LSFM – LoanSafe Fraud Manager from the dropdown menu.

  5. From the Event drop down menu Select 100-Service Request.

  6. Click the chevron to edit the Participants screened against the varies watchlist.

  7. Select the Results tab to view the details of your order.

  8. Click the View Online Report button to launch LoanSafe Connect to clear conditions, compare reports, and manage watchlist participants.

  9. Click the Document Manager icon from the Taskbar to view, save, or print the report.

  10. In Empower select Loan Summary.

    1. Select Loan Activity.

    2. You can Assign review of the Fraud report in the active section. This task will route the user to the Document Repository.

  11. After clearing alerts in LoanSafe™ Connect you can rerun the LoanSafe Fraud Manager Report.

  12. Go to the Empower® Exchange Fraud Screen.

    1. Go to Product drop down menu

    2. Select 843 – Rerun LSM – Loan Safe Fraud Management Rerun.

  13. Click Submit Request to Rerun LoanSafe Fraud Manager Report. All reports will be stored in Empower and can be accessed from the Document Manager tab.


Outcome

You can now order LoanSafe™ Fraud Manager within Empower to optimize your fraud management process effectively, streamline the response to potential threats and safeguard your operations.


Further readings