---
title: "Commercial Tax Portal™"
slug: "commercial-tax-portal"
tags: ["Commercial Tax Portal"]
status: "update"
updated: 2026-09-08T20:09:58Z
published: 2026-09-08T20:09:58Z
canonical: "docs.cotality.com/commercial-tax-portal"
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cotality.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Commercial Tax Portal™

With Commercial Tax Portal™, streamline the tax management process with our end-to-end commercial tax payment management solution.

### Get Started

[Embedded content](https://cotality.storylane.io/hub/viowli7httlf)

### Interactive Tutorials

Choose from the digital library below to learn more about a core task.

[Embedded content](https://cotality.storylane.io/hub/gowtowr1uj9k)

### Basic Navigation

- [Navigating the Commercial Tax Portal Dashboard](/ext/docs/navigating-the-commercial-tax-portal-dashboard)

### How-To’s

**Tax Reports Module**

- [How to Make Payment Decisions for Parcels](/ext/docs/how-to-make-payment-decisions-for-parcels)
- [How to Reset Payment Decisions for Parcels](/ext/docs/how-to-reset-a-tax-report#overview)
- [How to Export Bulk Records](/ext/docs/how-to-export-bulk-records#overview)
- [How to Decision Bulk Records](/ext/docs/how-to-decision-bulk-records)

**Wire Batches Module**

- [How to Create a Wire Batch](/ext/docs/how-to-create-a-wire-batch-on-commercial-tax-portal#overview)
- [How to Send a Wire batch](/ext/docs/how-to-send-a-wire-batch-on-commercial-tax-portal#overview)
- [How to Generate Funds for Approval](/ext/docs/how-to-generate-funds-for-approval-on-commercial-tax-portal#overview)
- [How to Delete a Wire Batch](/ext/docs/how-to-delete-a-wire-batch-on-commercial-tax-portal#overview)

**Loan’s Module**

- [How to Manage Loans](/ext/docs/how-to-search-manage-loans-on-commercial-tax-portal#overview)
- [How to Add Loans](/ext/docs/how-to-add-loans-on-commercial-tax-portal#overview)
- [How to Manage Add Requests](/ext/docs/how-to-manage-add-requests-on-commercial-tax-portal#overview)

**Refund’s Module**

- [How to Download Refund Logs](/ext/docs/how-to-download-refund-logs-with-the-refunds-module-on-commercial-tax-portal#overview)

**User Reports**

- [How to Generate User Reports](/ext/docs/how-to-generate-download-user-reports-on-commercial-tax-portal)

**Dialog Notes**

- [How to Create Dialog Notes from an Associated Record](/ext/docs/how-to-create-a-dialog-note#overview)
- [How to Reply or Close Dialog Notes from an Associated Record](/ext/docs/how-to-reply-or-close-dialog-notes#overview)

### Resources

- [Glossary](/ext/docs/ctp-glossary)

### Frequently Asked Questions

Visit the [FAQ page](/ext/docs/commercial-tax-portal-faq) for answers to common questions about the product.

### Support

For support regarding the Commercial Tax Portal™, please contact:

- **Phone**: 888-988-0939
- **Email**: [PD-RA-Commercial_Tax_Support@cotality.com](mailto:PD-RA-Commercial_Tax_Support@cotality.com)
- **Availability**: Weekdays (Monday-Friday): 8 a.m. - 5 p.m. CT